How To Proceed With Troubleshooting [08/2019 - 08/2022]: Procedure

Result

Result: 

NEXT 

See step  2

1. Interview the customer and confirm the problem.

   Refer to HOW TO PROCEED WITH TROUBLESHOOTING [08/2019 - 08/2020] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [08/2020 - 08/2021] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [08/2021 - 08/2022]

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  3

Standard voltage

11 to 14 V

If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

HINT: 

A simple method to determine whether the battery is depleted is to operate the horn.

Result

Result: 

NEXT 

See step  4

1. Check for DTCs and make a note of any codes that are output.

   Refer to DTC CHECK / CLEAR [08/2019 - 08/2022] 

   HINT: 

   When DTCs indicating CAN and/or LIN communication system malfunctions are output, repair the CAN and/or LIN communication systems before performing diagnosis.

   for CAN communication system: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [08/2019 - ]

   for LIN communication system: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [08/2019 - ]

   Result

   Result	Proceed to
   DTCs are not output	A
   Steering lock system DTCs are output	B
   Immobiliser system DTCs are output	C
   Smart access system with push-button start (for Entry Function) DTCs are output	D
   Smart access system with push-button start (for Start Function) DTCs are output	E

   HINT: 

   • When steering lock system DTCs are output, refer to Diagnostic Trouble Code Chart.

     Refer to DIAGNOSTIC TROUBLE CODE CHART [08/2019 - 08/2022] 

   • The steering lock system does not store history DTCs.

Result: 

B 

GO TO STEERING LOCK SYSTEM. Refer to  DIAGNOSTIC TROUBLE CODE CHART [08/2019 - 08/2022]  

Result: 

C 

GO TO ENGINE IMMOBILISER SYSTEM. Refer to  DIAGNOSTIC TROUBLE CODE CHART [08/2019 - ] 

Result: 

D 

GO TO SMART ACCESS SYSTEM WITH PUSH-BUTTON START (for Entry Function). Refer to  DIAGNOSTIC TROUBLE CODE CHART [08/2019 - ] 

Result: 

E 

GO TO SMART ACCESS SYSTEM WITH PUSH-BUTTON START (for Start Function). Refer to  DIAGNOSTIC TROUBLE CODE CHART [08/2019 - 08/2021]  , or refer to  DIAGNOSTIC TROUBLE CODE CHART [08/2021 - 08/2022] 

Result: 

A 

See step  5

1. Proceed to Problem Symptoms Table.

   Refer to PROBLEM SYMPTOMS TABLE [08/2019 - 08/2022] 

   Result

   Result	Proceed to
   Fault is not listed in Problem Symptoms Table.	A
   Fault is listed in Problem Symptoms Table.	B

Result: 

B 

ADJUST REPAIR OR REPLACE IN ACCORDANCE WITH PROBLEM SYMPTOMS TABLE 

Result: 

A 

See step  6

1. Proceed to Data List / Active Test.

   Refer to DATA LIST / ACTIVE TEST [08/2019 - 08/2022] 

2. Terminals of ECU.

   Refer to TERMINALS OF ECU [08/2019 - 08/2022] 

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  7

Result

Result: 

NEXT 

See step  8

1. Clear the DTCs.

   Refer to DTC CHECK / CLEAR [08/2019 - 08/2022] 

2. Check for DTCs and make a note of any codes that are output.

   Refer to DTC CHECK / CLEAR [08/2019 - 08/2022] 

   HINT: 

   Perform the DTC output confirmation operation.

   Result

   Result	Proceed to
   DTCs are not output.	A
   Steering lock system DTCs are output.	B

Result: 

A 

END 

Result: 

B 

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [08/2019 - 08/2022]