How To Proceed With Troubleshooting [08/2019 - ]: Procedure

Result

Result: 

NEXT 

See step  2

Result

Result: 

NEXT 

See step  3

Standard voltage

11 to 14 V

If the voltage is below 11 V, recharge or replace the battery before proceeding.

Result

Result: 

NEXT 

See step  4

1. Use the Techstream to check if the CAN communication system is functioning normally.

   Refer to DIAGNOSIS SYSTEM [08/2019 - 08/2020] , or refer to DIAGNOSIS SYSTEM [08/2020 - 08/2021] , or refer to DIAGNOSIS SYSTEM [08/2021 - ]

   HINT: 

   The ECU of this system is connected to the CAN communication system.

   Therefore, before starting troubleshooting, make sure to check that there is no trouble in the CAN communication system.

   Result

   Result	Proceed to
   CAN DTCs are not output	A
   CAN DTCs are output	B

Result: 

B 

CHECK CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [08/2019 - ] 

Result: 

A 

See step  5

1. Check for DTCs.

   Refer to DTC CHECK / CLEAR [08/2019 - ] 

2. Check for freeze frame data.

   HINT: 

   Record or print DTCs and freeze frame data if necessary.

3. Clear the DTCs and freeze frame data.

   Refer to DTC CHECK / CLEAR [08/2019 - ] 

4. Recheck for DTCs.

   Refer to DTC CHECK / CLEAR [08/2019 - ] 

   1. Simulate the malfunction condition and check if the DTCs are output again.

   Result

   Result	Proceed to
   DTCs are not output	A
   DTCs are output	B

Result: 

B 

See step  10

Result: 

A 

See step  6

1. Refer to Problem Symptoms Table.

   Refer to PROBLEM SYMPTOMS TABLE [08/2019 - 08/2021] , or refer to PROBLEM SYMPTOMS TABLE [08/2021 - ] 

   Result

   Result	Proceed to
   Fault not listed in problem symptoms table	A
   Fault listed in problem symptoms table	B

Result: 

B 

See step  8

Result: 

A 

See step  7

1. Terminals of ECU.

   Refer to TERMINALS OF ECU [08/2019 - ] 

2. Data List / Active Test.

   Refer to DATA LIST / ACTIVE TEST [08/2019 - ] 

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  8

Result

Result: 

NEXT 

See step  9

Result

Result: 

NEXT 

END 

Result

Result: 

NEXT 

See step  8