How To Proceed With Troubleshooting [09/2014 - 01/2023]: Procedure

Result

Result: 

NEXT 

See step  2

1. Interview the customer and confirm the problem.

   Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2014 - 08/2016] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [08/2016 - 11/2017] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2017 - 03/2019] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [03/2019 - 09/2020] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2020 - 01/2023]

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  3

1. Check and record DTCs and Freeze Frame Data.

   for DTC Check / Clear: Refer to DTC CHECK / CLEAR [09/2014 - 01/2023] 

   for Freeze Frame Data: Refer to FREEZE FRAME DATA [09/2014 - 01/2023] 

2. Clear the DTCs and Freeze Frame Data.

   for DTC Check / Clear: Refer to DTC CHECK / CLEAR [09/2014 - 01/2023] 

   for Freeze Frame Data: Refer to FREEZE FRAME DATA [09/2014 - 01/2023] 

3. Reconfirm the DTCs.
   1. Reconfirm the DTCs based on the recorded DTCs and Freeze Frame Data.

      for DTC Check / Clear: Refer to DTC CHECK / CLEAR [09/2014 - 01/2023] 

      for Freeze Frame Data: Refer to FREEZE FRAME DATA [09/2014 - 01/2023] 

      HINT: 

      When CAN communication system DTCs are output, repair the CAN communication system first.

      Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2014 - 11/2017] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2017 - 03/2019] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [03/2019 - 01/2023]

   Result

   Result	Proceed to
   DTCs are output.	A
   DTCs are not output. (Problem symptom does not occur.)	B
   DTCs are not output. (Problem symptom occurs.)	C

Result: 

B 

See step  5

Result: 

C 

See step  6

Result: 

A 

See step  4

1. Proceed to Diagnostic Trouble Code Chart.

   Refer to DIAGNOSTIC TROUBLE CODE CHART [09/2014 - 01/2023] 

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  7

1. Proceed to How to Proceed with Troubleshooting.

   Refer to CHECK FOR INTERMITTENT PROBLEMS [09/2014 - 01/2023] 

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  6

1. Proceed to Problem Symptoms Table.

   Refer to PROBLEM SYMPTOMS TABLE [09/2014 - 01/2023] 

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  7

Result

Result: 

NEXT 

See step  8

1. Clear the DTCs.

   Refer to DTC CHECK / CLEAR [09/2014 - 01/2023] 

2. Check if the same DTCs are output.

   Refer to DTC CHECK / CLEAR [09/2014 - 01/2023] 

   Result

   Result	Proceed to
   DTCs are not output.	A
   DTCs are output.	B

Result: 

B 

REPAIR CIRCUITS INDICATED BY OUTPUT DTCS. Refer to  DIAGNOSTIC TROUBLE CODE CHART [09/2014 - 01/2023]  

Result: 

A 

See step  9

Result

Result: 

NEXT 

END