Recall Campaign 2020070001 - Update Engine Control Unit Software (P-RC-2020070001)
Publication date: 2020-11-19Reference number: P-RC-2020070001
RECALL CAMPAIGN 2020070001 - UPDATE ENGINE CONTROL UNIT SOFTWARE
SERVICE CAMPAIGN BULLETIN
| MERCEDES-BENZ: | MY15-18 C/GT/G-Class (205/190/463 Platforms) |
SERVICE INFORMATION
IMPORTANT RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
SUBJECT
Model C/GT/G-Class vehicles (205/190/463 platforms)
Model Years 2015-2018
Update engine control unit software
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year 2015-2018 C/GT/G-Class vehicles (205/190/463 platforms), the engine control software may not meet current specifications. Upon vehicle start-up, the catalytic converter may not achieve proper operating temperatures due to decreased engine idle speed. An authorized Mercedes-Benz dealer will update the engine control software.
Prior to performing this Recall Campaign:
- VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always Check VMI for any open campaigns, and perform accordingly.
- Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described.
Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.
Approximately 4,728 vehicles are involved.
Order No. P-RC-2020070001
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records.
- Use DAS/Xentry 09/19 with all associated patches or higher.
- Follow the steps exactly as described in DAS/Xentry.
- Connect battery charger (battery voltage >12.5V).
- Ensure all electrical consumers are switched-off.
- In the event of software/SCN update issues, contact Star Diagnosis User Help Desk. Please refer to the "pre-call" check list before contacting UHD
- Refer to Star Diagnosis System (SDS) Best Practices Guide.
WORK PROCEDURE
- Connect XENTRY Diagnosis.
- Update engine electronics (ME-SFI) control unit software.
To do this, select menu item "Quick test view → N3/10 - Engine electronics (ME-SFI) → Adaptations → Control unit update → "Update of control unit software".
Then follow the user guidance in XENTRY Diagnosis.
- Disconnect XENTRY Diagnosis.
The following step applies to California dealers only.
Apply Proof of Correction Label (A 000 584 54 13) to area identified in Figure 1. Fill in the blank areas of the label. The campaign number for the California Proof of Correction is unique and must be entered as such (200701), your dealer code, and the date of the repair, using a black permanent marker.
The following step applies to California dealers only.
Provide the owner with the completed and signed Proof of Correction Certificate (A 000 584 42 14), after you scan a completed form and attach to the RO. The campaign number for the California Proof of Correction is unique and must be entered as (200701).
PRIMARY PARTS INFORMATION
| Qty. | Part Name | Part Number | Estimated Replacement Rate |
|---|---|---|---|
| 1 | Sheet (CA Dealers Only) | A 000 584 42 14 | 100% |
| 1 | Label (CA Dealers Only) | A 000 584 54 13 | 100% |
WARRANTY INFORMATION
Operation: Connect/disconnect battery charger (02-5058)
Star Diagnosis System (SDS), Connect/disconnect (02-4762)
Update engine electronics (ME-SFI) control unit software (02-9334)
| Damage Code | Operation Number | Labor Time (hrs.) |
|---|---|---|
| 54 903 16 8 | 02-5058 | 0.1 |
| 02-4762 | 0.1 | |
| 02-9334 | 0.1 |