- Know and understand the customer concerns.
- Check the fluid level and condition.
- Verify the concern by operating the vehicle.
- Check for non-factory-installed items and verify correct installation.
- Check the shift linkage adjustments.
- Check TSBs and OASIS messages for vehicle concerns.
- Carry out quick test both KOER and KOEO.
- Record all codes.
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| 1) Did you record any Diagnostic Trouble Codes? |
Yes |
- REPAIR all hard non-transmission Diagnostic Trouble Codes first. REFER to the appropriate PINPOINT TESTS listed in the INTRODUCTION - GASOLINE
article
for diagnosis and repair of non-transmission DTCs. Then for Transmission DTCs follow the pinpoint tests in this section. GO to Step 2
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| No |
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| 2) Are any continuous test memory codes present? |
Yes |
- CLEAR codes and CARRY OUT drive cycle test, then GO to Step 3.
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| No |
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| 3) Did the continuous test memory codes reappear? |
Yes |
- REPAIR all hard non-transmission Diagnostic Trouble Codes first. REFER to the appropriate PINPOINT TESTS listed in the INTRODUCTION - GASOLINE
article
for diagnosis and repair of non-transmission DTCs. Then for Transmission DTCs follow the pinpoint tests in this section. GO to Step 4.
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| No |
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| 4) Is the concern repaired? |
Yes |
- CARRY OUT the final quick test to verify that no Diagnostic Trouble Codes (DTC) are present. CLEAR memory codes.
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| No |
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| 5) Is the concern repaired? |
Yes |
- CARRY OUT the final quick test to verify that no diagnostic trouble codes are present. CLEAR memory codes.
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| No |
- GET assistance from Technical Hotline.
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