Tech Talk (TT238)

GROUP 00 - General

TIN-18-00-003: NEW MEDIC SFTP SERVER  - All Models and Years. 

TIN-18-00-003 was released recently and states:

"A new Secure File Transfer Protocol (SFTP) server is being added by MMNA Information Technology (IT) to support existing and future dealership needs for the MEDIC. In order to continue to receive MEDIC updates, your dealership may need to modify your network firewall rules. This change affects any dealership that implements firewall rules on their computer network. 

Technical Details of Change: 

Inform your dealership's IT department to implement the following additional  firewall setting on or before March 30, 2018: 

• Allow outbound communication for sftp.mmsa.com on port 22. 

Potential Impact of Non-action: 

Dealerships who enforce firewall rules and do NOT perform the requested change may not be able to receive updates  for their MEDIC until the firewall setting has been applied. Failure to receive regular updates will result in your MEDIC restricting access to many important functions.

Should you have any questions regarding this change, please contact the MEDIC Hotline, Monday - Friday, 7:00 am - 4:00 pm (PST)."

TIN-18-00-004: ELECTRICAL INSULATED GLOVES  - 2012-17 i-MiEV, 2018 (and newer) Outlander PHEV. 

TIN-18-00-004 was released recently and states:

"Certified EV dealers MUST have a set of electrically insulated gloves, MB992648-01. While servicing an i-MiEV or Outlander PHEV, these gloves are essential in protecting a Technician from a potentially fatal electric shock. We would like to reiterate the importance of properly maintaining these gloves and adhering to the following guidelines:

• Inspect the gloves for holes and cracks before every use. Do not  use the gloves if a defect is found.
• Always use the leather protector and gloves together. Never use either piece separately as they do not provide adequate protection from electric shock.
• Do not expose the gloves to petroleum products. Hand soaps and detergents may contain petroleum products that will damage your gloves.

For additional information, please review the attached instruction sheet originally provided with the gloves.

If the gloves fail the inspection or you would rather purchase new gloves, they can be ordered from Bosch Automotive Service Solutions (formerly SPX) at 1-888-727-6672. If sourced locally, ensure you purchase gloves with an OSHA rating of Class 0 (1000V)."

GROUP 13 - Fuel

TIN-18-13-001: STORED DTCs (INCLUDING P0657) IN EXTREMELY COLD AMBIENT TEMPERATURES  - 2014-17 Mirage, 2017-18 Mirage G4, 2014-18 Outlander, 2013-18 Outlander Sport. 

TIN-18-13-001 was released recently and states:

"Some dealers have reported customer stated concerns of a lack of throttle response at initial start-up with CEL (Check Engine light) illumination when ambient temperatures are extremely cold. These vehicles have been repaired in various ways including replacement of the throttle body assembly or the TAC (Throttle Actuator Control) relay and finally, just allowing the vehicle to sit in the shop/garage for a period of time. MMNA is suggesting that dealers replace the TAC relay (8627A049) in order to address this concern. Replacing any other components is unnecessary. Please follow the guidelines below when addressing this type of concern.

1. Customer states vehicle lacks throttle response upon initial start-up and has the CEL illuminated.
2. Dealer confirms the presence of CEL illumination and retrieves DTC(s).
3. DTC(s) active/stored in ECM is P0657 (other DTCs may be present at the time of inspection)
4. Replace TAC relay with part number 8627A049
5. Perform "Read and Erase" function in the Scan Tool and return the vehicle to the customer."

GROUP 52A - Interior

TIN-18-52A-001: DRIVER'S POWER SEAT ADJUSTER ASSEMBLY  - 2016 & newer Outlander produced after 3/1/2016 (2.4L) & 3/3/2016 (3.0L). 

TIN-18-52A-001 was released recently and states:

"On May 2, 2017, TSB-17-52A-003 (Slight Intermittent Movement in Driver's Power Seat) was published to address customer concerns of a slight movement of the driver's power seat. The TSB instructed dealers to replace affected seat adjuster assemblies with an improved countermeasure part, part number 6922A119 (see illustration).

This concern affected Outlander vehicles built before production dates of 3/1/2016 (2.4L) and 3/3/2016 (3.0L). For vehicles built AFTER these production dates, it is not recommended  to replace the driver's seat adjuster since those vehicles already have the countermeasure parts in place. However, on a case-by-case basis, contact your DPSM to review the situation further. A DPSM PWA is required for replacement of the driver seat adjuster on affected vehicles."

GROUP 54 - Chassis Electrical

TIN-18-54-001: REAR PARK ASSIST ACCESSORY ON 2018 ECLIPSE CROSS  - 2018 Eclipse Cross with Rear Park Assist accessory. 

TIN-18-54-001 was released recently and states:

"Some 2018 Eclipse Cross vehicles are equipped with a new Rear Park Assist accessory system that appears the same but functions differently than other (and previous) models.

The Eclipse Cross Rear Park Assist System features two (2) sensors located at the rear corners of the vehicle and two (2) sensors located in the center of the rear fascia. When the vehicle ignition switch is turned either to the "ACC" or "ON" position, the system will beep once and the corner sensors are activated (corner mode). The corner sensors remain active until the vehicle speed exceeds approximately 12 mph (20 km/hr) and will automatically re-activate when the vehicle speed drops to about 6 mph (10 km/hr). While the corner sensors are active, and an obstacle is detected within approximately 14 inches (35 cm), the system will sound an alert. When the ignition switch is in the "ON" position, and selector lever is moved to "R" (Reverse), then all rear sensors are activated. This is the full rear park assist mode (back sensors along with the rear corner sensors).

Either mode can be toggled on and off (silent mode) by pressing the Park Assist switch located on the driver's side dash panel one time.

For vehicles equipped with a tow hitch, there is also a towing mode that modifies the detection area to accommodate the use of a ball type hitch.

To engage the towing mode:

1. Turn the ignition switch to "ON"
2. Press brake pedal and place the shift lever into the "R" position
3. Press the Park Assist switch once (entering silent mode)
4. Press and hold the Park Assist switch a second time until (2) beeps are heard (towing mode)

The system will remain in towing mode until steps  1- 4 are repeated again.

While in towing mode the system audible alerts can be toggled on and off by a single push of the park assist control switch.

For additional details on system features, operation, and cautions, please refer to the customer Owner's Manual for Park Sensor ECU Kit (p/n MZ360727EX) that was shipped inside the vehicle. The Owner's Manual can also be found in CAPS (under Accessory).

TIN-18-54-002: CHANGING VEHICLE ICON COLOR IN MULTI AROUND MONITOR DURING PDI  - 2018 Eclipse Cross. 

TIN-18-54-002 was released recently and states:

"In the 2018 Eclipse Cross, the vehicle icon color in the bird's-eye view of the Multi Around Monitor can be changed to match the individual vehicle. This can be accomplished using the camera switch on the steering wheel, or through the MUT-III SE scan tool. To help ensure a high level of customer satisfaction, dealers are requested to perform this service as part of Pre-Delivery Inspection (PDI) before delivery of a new vehicle to the customer.

To manually change the vehicle icon color in the bird's-eye view of the Multi Around Monitor using the camera switch, follow the steps below.

1. Confirm the vehicle is in a safe location.
2. Press the start-stop switch to the ON position.
3. Press the camera switch to display the bird's-eye view.
4. Press and hold down the camera switch for 3 seconds until the vehicle icon blinks. This indicates that the Multi Around Monitor is ready to be programmed for selecting the vehicle icon color in the bird's-eye view.
5. Press the camera switch and toggle through the selections until the desired color appears on the display. Each time the switch is pressed, the vehicle icon color in the bird's-eye view will change to the next one.
6. Once the desired color has been selected, press and hold the camera switch for 3 seconds.

The color can also be changed using the MUT-III SE scan tool.

GROUP 60 - Recalls

TIN-18-SR-005: EXPEDITED RETURN & DISPOSAL OF TAKATA AIR BAG INFLATORS  - All Models, 2004-Current model year. 

TIN-18-SR-005 was released recently and states:

"MMNA has received reports that some dealers may be unnecessarily retaining replaced Takata air bag inflators.

As stated in the Takata air bag Recall Campaign bulletins, air bag inflators replaced as part of a Takata recall MUST be returned to Takata once per week. 

It is extremely important that you immediately call to have your replaced Takata air bag inflators picked up and returned to Takata - see attached Recall Campaign bulletin excerpts for the appropriate phone number and procedures.

In most cases, the replaced Takata air bag inflators will be picked up within 3 business days.

This will enable you to free up valuable space in your parts department and better serve your customers.

If you have any questions, please contact your District Parts and Service Manager."