Tech Talk (TT246)

GROUP 00 - General

DTC, FREEZE FRAME, AND SUPERSCREEN DOCUMENTATION REQUIREMENTS  -

All Models and Years. 

As a reminder, ALL  repairs that involve an illuminated Service Light for any vehicle system require supporting documentation of the DTC(s) and Freeze Frame data (if available) from the Multi-Use Tester (MUT), as well as a print-out of the Vehicle Information Screen (Superscreen). Refer to Warranty Bulletin WB 2019-003 for additional details. This bulletin is available on the MDL, under service/warranty central/12. Warranty Bulletins.  It is also reprinted later in this Tech Talk.

GROUP 14 - Engine Cooling

RADIATOR CONDENSER TANK HOSE FITTING COOLANT SEEPAGE/LEAK  - 2013-15

Outlander Sport/RVR. 

If a vehicle is leaking coolant from the radiator condenser tank at the hose connection, remove the hose from tank and inspect the hose fitting for flash or other condition that inhibits the hose from sealing to the hose fitting. If necessary, repair the hose connection to ensure a good sealing surface. It is very important to obtain a good sealing surface between the hose and hose connection as the clip installed on the hose from the factory is for retention only, and not for sealing of the hose to hose connection. Once the hose connection has been repaired, reinstall the hose to tank using an appropriate hose clamp.

GROUP 15 - Intake & Exhaust

CENTER EXHAUST PIPE  - 2015 Outlander Sport/RVR - AWD, April 2015 Production Only. 

ASA CAPS may list the center pipe on 2015 Outlander Sport AWD models that were produced in April 2015 as Part Number 1570C892. However, due to the parts transition timing on the production line, the part on the vehicle may be 1570C689. The pipes are bent differently and the hanging brackets may not align. The earlier part, 1570C689, requires a clamp on the heat shields while 1570C892 does not. If the heat shields require replacement on such a vehicle, compare the ASA CAPS diagrams to confirm that the part is 1570C689 and order the appropriate heat shields from that ASA CAPS diagram (shown in the following illustration).

GROUP 23 - Automatic Transmission

CVT WILL NOT SHIFT OUT OF P (PARK) POSITION  - 2013-15 Outlander Sport/RVR.

If the customer cannot shift the vehicle out of the Park position, even intermittently, refer to Group 52A, Floor Console Assembly, and perform the following procedure before replacing the shifter.

Remove the RH console side panel. While watching the movement of the shift lock solenoid, have someone apply the brake pedal with the ignition ON to determine if the solenoid retracts. If the solenoid does not retract or retracts slowly, it may be due to foreign material, identified as a sugary drink (e.g., Cola) residue built up in the solenoid plunger bore and on the solenoid plunger.

This prevents the solenoid from retracting and the shifter cannot be moved from Park.

Remove the solenoid for cleaning as follows:

• Remove the solenoid from the shifter assembly by GENTLY releasing TAB 1.
• Carefully wedge a small screwdriver into the channel of TAB 2 to release the lower locking tab.
• Remove the solenoid by pulling it straight out.
• Unplug the electrical connector.
• Remove the spring and plunger and clean them with soap and water.
• Dampen a wet paper towel or lint-free rag with water and insert it into the bore of the solenoid to clean it.
• Reattach the electrical connector and re-install the solenoid to the shifter in reverse order of removal.
• Confirm solenoid and shifter operation and reinstall the console side panel.

Repairs as a result of this type of contamination cannot be claimed under warranty.

SHIFT LEVER DIFFICULT TO MOVE  - 2013-15 Outlander Sport/RVR. 

If the shift sliders become contaminated or damaged it can cause the shift lever to become difficult to move. It is no longer necessary to replace the complete shift lever assembly if the repair can be completed with replacement of the gearshift lever cover (P/N 2400A577) and A/T shift indicator slider (P/N 2400A578). These parts are available as service parts. Be sure to engage the slider into the lever cover pin.

GROUP 60 - Recalls

TAKATA AIR BAG VIDEO & QUIZ  - 2012-17 i-MiEV, 2004-07 Lancer, Lancer Evolution, Lancer Sportback, and 2006-09 Raider.

On November 27, 2018, a dealer letter was sent to all dealers and states:

"Earlier this month, we posted a very important message on the Mitsubishi Dealer Link, from our President and CEO, Fred Diaz,  regarding the Takata Air Bag Recall. First announced in 2014, it is by far the largest safety recall ever conducted by the automotive industry.

In the video, Mr. Diaz talks about the Takata Air Bag recall, the steps we have taken, and the progress we have made as a company. If you haven't done so already, please take a moment to view this video.

Starting November 27th, 2018, we've added this video to the Mitsubishi Academy website along with a Takata Air Bag Video quiz.  You can access the Academy website on the MDL. The course code is TABV.  We encourage everyone at the dealership to watch this video and then complete the quiz as soon as possible.

Our mission is to account for 100% of Mitsubishi vehicles affected by the Takata recall by the end of 2019. To achieve this goal, it will require teamwork between all of us at MMNA and our dealers. With the Takata recall information provided in this video and the subsequent quiz, we can help to increase consumer awareness and get these dangerous inflators removed from all affected Mitsubishi vehicles.

Check with your District Parts and Service Manager for your individual dealership Takata completion percentage. If you are not at a 100% completion, please ensure you and your staff are doing everything possible to take care of these vehicles when they are at your dealer. Start by having your service team check for open recalls in the Vehicle Inquiry Superscreen for all vehicles coming through the service drive.

Develop a Takata action plan at your dealership - your DPSM can assist with building a plan. Conduct a service meeting, including technicians, to review your dealership performance. By taking these simple, necessary steps, we will increase our Takata recall completions.

Thank you in advance for your immediate attention. Should you have any questions, please do not hesitate to contact your District Parts and Service Manager."

Log on to Mitsubishi Academy, and search for Course Code TABV  .

GROUP 66 - Accessories

ACCESSORY FRONT/REAR PARK ASSIST DIAGNOSIS  - All models w/Accessory Park Assist. 

When a vehicle with a reported concern with park assist sensors is being diagnosed, the first step is to test the accessory system operation and to understand what can cause a false sensor detection.

Possible Failure

1. If a sensor(s) continues to have the same beep tone in the checking process above, this will indicate a possible faulty sensor or a disconnected sensor/broken wire harness connection.
   • Continuously sounds 2 beep tones - 1 sensor is faulty.
   • Continuously sounds 3 beep tones - 2 sensors are faulty.
   • Continuously sounds 4 beep tones - 3 or more sensors are faulty.
2. Deposits of dirt or car polish may result in detection errors. Water from washing the car or rain on the sensors may also affect accuracy of the system and cause false readings.
3. The following below are other conditions that may cause the park assist system not to work accurately:
   • Vehicle is heavily weighted.
   • Vehicle is driven on a bumpy road, an incline, gravel, or grass.
   • Ultrasonic wave interference, such as horns, air brake noise, or similar park assistance system operating nearby.
   • Radio communication system nearby.
   • Bumper or sensors are impacted.
   • Sensors are frozen.
   • Front license plate frame (large/loose)
   • Angle sensors installed incorrectly

Accessory park assist diagnostics are included with each kit instructions, which is placed in the vehicle's glovebox.

If the manual cannot be found, a copy of the owner's manual can be obtained in CAPS (ask your Parts department):

Go to "ACC" (Accessory), select applicable Model Family, Year, Trim; Main Group -> Electronics; Sub Group -> Sensors.  Select applicable part number, then click on the Instructions tab;  and Fitting instructions  for installation and programming instructions.

PLEASE NOTE: Claims submitted for park assist components, or replacement park assist kits that are determined to be "no fault found" are subject to chargeback. 

The Warranty Bulletin below is referenced in an article on page 1 of this Tech Talk.