Technical Description (Comment)
WARNING: This page is about a different car, the 2012 Mitsubishi Lancer. However, it is still accessible from the selected car via links, so may be relevant.
If the sound replay is impossible with the USB/i Pod mode, the USB adapter, USB cable, hands free module, or multivision display may be defective, or a communication error between the multivision display and hands free module may have occurred.
NOTE:
Before troubleshooting, check that the music file (the customer tried to replay) can be replayed.