Technical Description (Comment)
WARNING: This page is about a different car, the 2018 Mitsubishi Outlander. However, it is still accessible from the selected car via links, so may be relevant.
If the sound replay is impossible with the USB mode, USB cable, hands free module, or radio and CD player may be defective, or a communication error between the radio and CD player and hands free module may have occurred.
NOTE:
Before troubleshooting, check that the music file (the customer tried to replay) can be replayed.