How To Perform Trouble Diagnoses For Quick And Accurate Repair

A good understanding of the malfunction conditions can make troubleshooting faster and more accurate. In general, each customer feels differently about a problem. It is important to fully understand the symptoms or conditions for a customer complaint.

Make good use of the two sheets provided, "Information from Customer" (Figure.) and "Diagnostic Worksheet" (Figure), to perform the best troubleshooting possible.