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Detailed Flow

WARNING: This page is about a different variant/trim than selected.
  1. VEHICLE BROUGHT TO WORK SHOP

    GO TO  2.

  2. CUSTOMER PROBLEM ANALYSIS

    Get the detailed information from the customer about the symptom (the condition and the environment when the incident/malfunction occurred) using the "DIAGNOSTIC WORK SHEET".

    GO TO  3.

  3. CONNECT CONSULT-III TO THE DATA LINK CONNECTOR
    NOTE: If the display on the CONSULT-III indicates a communication malfunction, inspect the data link connector.

    GO TO  4.

  4. CHECK DTC AND SAVE FREEZE FRAME DATA
    1. Check DTC.
    2. Perform the following procedure if DTC is displayed.
      • Record DTC and freeze frame data.
      • Study the relationship between the cause detected by DTC and the symptom described by the customer.
    3. Check related service bulletins for information.
    4. Clear DTC.

      GO TO  5.

  5. CONDUCT VISUAL INSPECTION

    Check the vehicle visually.

    GO TO  6.

  6. CONFIRM THE SYMPTOM

    Try to confirm the symptom described by the customer.

    DIAGNOSTIC WORK SHEET is useful to verify the incident.

    Verify relation between the symptom and the condition when the symptom is detected.

    NOTE: If the engine does not start, perform steps 7 to  8 first.

    Is the malfunction occur? 

    YES : GO TO  8.

    NO : GO TO  7.

  7. DUPLICATE CONDITIONS THAT PRODUCE SYMPTOMS
    1. Drive the vehicle under the similar conditions to Freeze Frame Data for certain time.
    2. Check DTC.

    Is DTC detected? 

    YES : GO TO  8.

    NO : GO TO  9.

  8. PERFORM DIAGNOSIS PROCEDURE

    Perform the diagnosis procedure related to displayed DTC.

    GO TO  12.

  9. CHECK HYBRID VEHICLE CONTROL ECU POWER SUPPLY CIRCUIT

    Perform the circuit inspection for the hybrid vehicle control ECU power supply circuit.

    Is malfunction confirmed? 

    YES : GO TO  11.

    NO : GO TO  10.

  10. CHECK INTERMITTENT INCIDENT

    Perform the trouble diagnosis for intermittent incident.

    GO TO  11.

  11. IDENTIFY PROBLEM

    Check the malfunctioning parts

    GO TO  12.

  12. ADJUST AND/OR REPAIR
    1. Repair or replace the malfunctioning part.
    2. Reconnect parts or connectors, disconnected during Diagnosis Procedure, again after repair and replacement.

      GO TO  13.

  13. CONDUCT CONFIRMATION TEST

    Perform the step again that the DTC or malfunction was confirmed in this procedure.

    INSPECTION END

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