How to Check Error History (Navigation DTCs)

WARNING: This page is about a different car, the 2013 Acura MDX, 2012 Acura MDX, 2011 Acura MDX, and 2010 Acura MDX. However, it is still accessible from the selected car via links, so may be relevant.

NOTE: You cannot read the navigation DTCs with the HDS.

The Error History feature is to record intermittent navigation issues that occur while the client is using the system. Sometimes the client complaint cannot be duplicated. The error history may record the information needed to diagnose the problem. To check the error history:

Start the engine.
Press and hold the MAP/GUIDE, MENU, and CANCEL buttons for 3 seconds, or connect the SCS service connector to the navigation service connector located in the front passenger's kick panel.
When the Select Diagnosis Items menu is displayed, select Detail Information & Setting.

Fig 1: Displaying - Select Diagnosis Items
Courtesy of AMERICAN HONDA MOTOR CO., INC.
When the audio-navigation unit has hard codes, the Error History icon appears yellow when the Self-Diagnosis mode (System links) screen is displayed. When no hard errors are stored, the icon appears gray. To view the errors with their DTC codes, select the error history icon.
NOTE: Make sure the engine is running for this test. If the ignition switch in ACCESSORY (I), the A/C icon turns red and DTC 2703 is stored.

Fig 2: Displaying - System Links
Courtesy of AMERICAN HONDA MOTOR CO., INC.
Select Hard Error.
NOTE: Soft errors are for factory use only.

Fig 3: Displaying - Error History
Courtesy of AMERICAN HONDA MOTOR CO., INC.

Hardware Error History
The Hard Error screen displays the following information for each error:
- The DTC trouble code for the error.
- A brief description of the DTC code.
- The date and time when the error occurred.
NOTE:
- To see additional errors, use the interface dial to select UP or DOWN.
- Select Clear to delete the error history. The Save feature is for factory use only.
- Write down the DTCs and error history before deleting.
Use the DTC Symptom Troubleshooting table to troubleshoot the error.

Fig 4: Displaying - Hard Error
Courtesy of AMERICAN HONDA MOTOR CO., INC.
Clear the DTCs.
Select Return to exit the error history.

Software Error History

Software errors are not available. They are for factory use only.