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Detailed Flow

  1. COLLECT THE INFORMATION FROM THE CUSTOMER

    Get the detailed information from the customer about the symptom (the condition and the environment when the incident/malfunction occurred) using the diagnosis work sheet. Refer to "DIAGNOSTIC WORK SHEET ".

    : GO TO 2.

  2. CHECK SYMPTOM 1

    Check the following items based on the information obtained from the customer.

  3. CHECK DTC
    1. Check DTC.
    2. Perform the following procedure if DTC is detected.
      • Record DTC.
      • Erase DTC. Refer to "DIAGNOSIS DESCRIPTION ".

        Is any DTC detected? 

        YES: GO TO 4.

        NO: GO TO  5.

  4. PERFORM DIAGNOSTIC PROCEDURE

    Perform "Diagnostic Procedure" for the displayed DTC. Repair detected items.

    : GO TO 5.

  5. PERFORM DTC CONFIRMATION PROCEDURE

    Perform "DTC CONFIRMATION PROCEDURE" for the displayed DTC.

    Is DTC detected? 

    YES: GO TO  4.

    NO: GO TO 6.

  6. CHECK SYMPTOM 2

    Confirm the symptom described by the customer.

    Is any malfunction present? 

    YES: GO TO 7.

    NO: INSPECTION END

  7. ROAD TEST

    Perform "ROAD TEST". Refer to "DESCRIPTION ".

    : GO TO 8.

  8. CHECK SYMPTOM 3

    Confirm the symptom described by the customer.

    Is any malfunction present? 

    YES: GO TO  2.

    NO: INSPECTION END