Diagnostic Work Sheet: Description

In general, each customer feels differently about an incident. It is important to fully understand the symptoms or conditions for a customer complaint.

There are many operating conditions that lead to the malfunction. A good grasp of such conditions can make troubleshooting faster and more accurate.

Some conditions may cause the lane departure warning lamp to stay ON.

Utilize a work sheet sample to organize all of the information for troubleshooting.

KEY POINTS

• WHAT..... System and functions
• WHEN..... Date, Frequencies
• WHERE..... Road conditions
• HOW..... Operating conditions, Symptoms