Detailed Flow
- GET INFORMATION FOR SYMPTOM
Get detailed information from the customer about the symptom (the condition and the environment when the incident/malfunction occurred).
: GO TO 2.
- CONFIRM THE SYMPTOM
Try to confirm the symptom described by the customer. Verify relation between the symptom and the condition when the symptom is detected.
: GO TO 3.
- PERFORM SELF DIAGNOSTIC RESULT
- PERFORM SYMPTOM DIAGNOSIS
Refer to "SYMPTOM TABLE ".
: GO TO 5
- FINAL CHECK
Refer to symptom described by the customer in step 1.
Is the symptom still present?
YES: GO TO 2
NO: Inspection End.