Detailed Flow
- INTERVIEW FROM THE CUSTOMER
Clarify customer complaints before inspection. First of all, perform an interview utilizing DIAGNOSTIC WORK SHEET and reproduce the symptom as well as fully understand it. Ask customer about his/her complaints carefully. Check symptoms by driving vehicle with customer, if necessary.
CAUTION:Customers are not professional. Never guess easily like "maybe the customer means that...," or " maybe the customer mentions this symptom".
GO TO STEP 2 .
- CHECK SYMPTOM
Reproduce the symptom that is indicated by the customer, based on the information from the customer obtained by interview. Also check that the symptom is not caused by fail-safe mode. Refer to FAIL-SAFE .
CAUTION:When the symptom is caused by normal operation, fully inspect each portion and obtain the understanding of customer that the symptom is not caused by a malfunction.
GO TO STEP 3 .
- PERFORM SELF DIAGNOSTIC RESULT
With CONSULT
- Turn the power switch OFF → ON.CAUTION:
- Be sure to wait of 10 seconds after turning power switch OFF or ON.
- Set the vehicle to READY.
- Repeat step 1 two or more times.
- Perform "Self Diagnostic Result".
Is any DTC detected?
YES
Record or print self-diagnosis results and freeze frame data (FFD). GO TO STEP 4 .
NO
GO TO STEP 6 .
- Turn the power switch OFF → ON.
- RECHECK SYMPTOM
With CONSULT
- Erase "Self Diagnostic Result" of "ABS".
- Turn the power switch OFF → ON → OFF.CAUTION:
Be sure to wait of 10 seconds after turning power switch OFF or ON.
- Perform DTC confirmation procedures for the error-detected system.NOTE:
If some DTCs are detected at the some time, determine the order for performing the diagnosis based on DTC INSPECTION PRIORITY CHART [ABS actuator and electric unit (control unit)].
Is any DTC detected?
YES
GO TO STEP 5 .
NO
Check harness and connectors based on the information obtained by interview. Refer to INTERMITTENT INCIDENT .
- REPAIR OR REPLACE ERROR-DETECTED PART
- Repair or replace error-detected parts.
- Reconnect part or connector after repairing or replacing.
- When DTC is detected, erase "Self Diagnostic Result" of "ABS".CAUTION:
- Turn the power switch OFF → ON → OFF after erase "Self Diagnostic Result".
- Be sure to wait of 10 seconds after turning power switch OFF or ON.
GO TO STEP 7 .
- IDENTIFY ERROR-DETECTED SYSTEM BY SYMPTOM DIAGNOSIS
Estimate error-detected system based on symptom diagnosis and perform inspection.
Can the error-detected system be identified?
YES
GO TO STEP 7 .
NO
Check harness and connectors based on the information obtained by interview. Refer to INTERMITTENT INCIDENT .
- FINAL CHECK
With CONSULT
- Check the reference value of "ABS".
- Recheck the symptom and check that the symptom is not reproduced on the same conditions.
Is the symptom reproduced?
YES
GO TO STEP 3.
NO
Inspection End.