Detailed Flow
- GET INFORMATION FOR SYMPTOM
Get detailed information from the customer about the symptom (the condition and the environment when the incident/malfunction occurred).
GO TO STEP 2 .
- CONFIRM THE SYMPTOM
Try to confirm the symptom described by the customer. Verify relation between the symptom and the condition when the symptom is detected.
GO TO STEP 3 .
- PERFORM SELF DIAGNOSTIC RESULT
- Turn ignition switch ON and wait for 2 seconds or more.
- Depending on system being diagnosed, perform Self Diagnostic Result for:
- MULTI AV.
- AVM.
Are any DTCs displayed?
YES
Refer to DTC INDEX (MULTI AV) or DTC INDEX (AVM).
NO
GO TO STEP 4.
- PERFORM SYMPTOM DIAGNOSIS
Refer to SYMPTOM TABLE .
GO TO STEP 5
- FINAL CHECK
Refer to symptom described by the customer in step 1.
Is the symptom still present?
YES
GO TO STEP 2
NO
Inspection End.