User Recognition Fails
- Before performing diagnosis, refer to "CAUTION" in "General Description". Ref. to DRIVER MONITOR (DIAGNOSTICS)>General Description>CAUTION .
- Perform the check list for personal recognition. Ref. to DRIVER MONITOR (DIAGNOSTICS)>Diagnostics with Phenomenon>LIST>CHECK LIST FOR PERSONAL RECOGNITION .
- Check whether the registration method following the description in the OM is performed.
- If it is not possible to enter the customizing screen, perform the diagnosis for MFD.
- Perform the procedure with the ignition switch ON.
- Remove accessories that cover your face.
- Perform registration according to the directions on the MFD display screen.
- When Driver Monitoring Unit is soiled with any dirt or fingerprint, wipe off with soft cloth or cloth wrung out of water.
- Check that Driver Monitoring System is not OFF, temporarily stopped, or abnormal.
- Check that the MFD user information linkage is ON.
- CHECK DATA MONITOR
.
- Turn the ignition switch to ON.
- Using the Subaru Select Monitor, check the following items in the [Data Monitor] of [Driver Monitor]. Ref. to DRIVER MONITOR (DIAGNOSTICS)>DATA MONITOR .
- DMS Recognition ON/OFF Status
Does the data indicate ON?
Yes: Go to 2 .
No: Switch to ON and then perform registration.
- CHECK LAN SYSTEM
.
Inspect LAN system. Ref. to LAN SYSTEM (DIAGNOSTICS)>BASIC DIAGNOSTIC PROCEDURE .
Is the check result OK?
Yes: Go to 3 .
No: Perform the diagnosis according to the inspection for LAN system.
- CHECK MFD
.
Perform the diagnosis for MFD. Ref. to MULTI-FUNCTION DISPLAY (DIAGNOSTICS)>BASIC DIAGNOSTIC PROCEDURE .
Is the check result OK?
Yes: Go to 4 .
No: Perform the diagnosis according to the inspection for MFD.
- CHECK COMBINATION METER
.
Perform the diagnosis for combination meter. Ref. to COMBINATION METER (DIAGNOSTICS)>BASIC DIAGNOSTIC PROCEDURE .
Is the check result OK?
Yes: Go to 5 .
No: Perform the diagnosis according to the inspection for the combination meter.
- CHECK COMBINATION METER SWITCH
.
Check the combination meter switch. Ref. to INSTRUMENTATION/DRIVER INFO>COMBINATION METER SYSTEM>INSPECTION .
Is the check result OK?
Yes: Go to 6 .
No: Perform the diagnosis according to the inspection for the combination meter switch.
- CHECK POWER SEAT/REMOTE MIRROR SYSTEM
.
Perform the diagnosis for the power seat/remote mirror system. Ref. to POWER SEAT MEMORY (DIAGNOSTICS)>BASIC DIAGNOSTIC PROCEDURE .
Is the check result OK?
Yes: Go to 7 .
No: Perform the diagnosis according to the inspection for the power seat/remote mirror system.
- CHECK USER RECOGNITION
.
Confirm that the seat was occupied within 30 seconds after the door was opened.
Was the seat occupied within 30 seconds?
Yes: Go to 10 .
No: Open the door and sit on the seat within 30 seconds to perform the user recognition.
When the trouble occurs again, Go to 8 .
- CHECK USER RECOGNITION
.
Check that the user was facing straight towards the front when sitting on the driver's seat.
Was the user facing straight towards the front of the driver's seat?
Yes: Go to 10 .
No: Perform the user recognition with the user facing straight towards the front when sitting on the driver's seat.
When the trouble occurs again, Go to 9 .
- CHECK USER RECOGNITION
.
Perform the user recognition again with the user facing straight towards the MFD and towards the front of the driver's seat alternately.
Was the user recognition successful?
Yes: Driver Monitoring System is normal.
No: Go to 10 .
- CHECK FOR WEARING ACCESSORY
.
Check if the user was wearing any accessories such as glasses and sunglasses.
Was the user wearing any accessories?
Yes: Ask the user to remove the accessories.
When the trouble occurs again, Go to 11 .
No: Go to 12 .
- USER RE-REGISTRATION
.
Register the user again with the user's eyes open wide.
Was the user registration successful?
Yes: Driver Monitoring System is normal.
No: Go to 12 .
- RESISTER ANOTHER USERS
.
Check if some other users can be registered.
Was the user registration successful?
Yes: Driver Monitoring System is normal.
NOTE: Inform the user that the recognition may not work properly with the current driver monitoring system, and have the user decide whether or not to use.No: Replace the driver monitoring unit. Ref. to INSTRUMENTATION/DRIVER INFO>DRIVER MONITORING UNIT .