The Screen Is Blacked Out, Or The Screen Is Not Displayed

Probable cause: 

Power supply circuit malfunction, illumination circuit malfunction, unit body malfunction

1. CHECK RESTARTING DISPLAY  .

   Turn the ignition switch OFF → leave it for three minutes or more after the display turns off, then turn it to ACC. (The door should be closed at this time.)

   Is the screen properly displayed?

   Yes:  Currently no failure is found.

   No:  Go to  2 .

2. CHECK POWER SUPPLY BUTTON  .

   Check if the screen OFF mode is turned on by pressing the power supply button of the unit body.

   Is the screen properly displayed?

   Yes:  The screen OFF mode might be activated. Currently no failure is found.

   No:  Go to  3 .

3. CHECK BUTTON ILLUMINATION  .

   Turn the ignition switch to ACC.

   Do the buttons located at bottom of the screen illuminate?

   Yes:  Go to  4 .

   No:  Perform "Power will not turn ON" in Diagnostics with Phenomenon. Ref. to COCKPIT CONTROL (DIAGNOSTICS)>DIAGNOSTICS WITH PHENOMENON>INSPECTION>POWER WILL NOT TURN ON .

4. CHECK INDICATION WITH ILLUMINATION ON  .

   Turn the lighting switch to ON.

   Does the screen brightness change?

   Yes:  Go to  7 .

   No:  Go to  5 .

5. CHECK HARNESS  .

   Check for poor contact of the harnesses, connectors and terminals that are connected to the unit body.

   Is the check result OK?

   Yes:  Go to  6 .

   No:  Repair or replace the harness.

6. CHECK BODY INTEGRATED UNIT  .

   Using the Subaru Select Monitor, check the following items in the [Data Monitor] of [Body Control]. Ref. to BODY CONTROL (DIAGNOSTICS)>DATA MONITOR .

   • Lighting I Switch Input

   Is the input signal OK?

   Yes:  Go to  7 .

   No:  Replace the body integrated unit. Ref. to BODY CONTROL/COMMUNICATION SYSTEM>BODY INTEGRATED UNIT .

7. CHECK UNDER OVERLOAD CONDITION  .
   1. Turn the ignition switch to OFF.
   2. Leave as is for 10 minutes (cooling down), and then turn the ignition switch to ACC to check the operation.

   Is the screen properly displayed?

   Yes:  Go to  8 .

   No:  Replace the cockpit control module. Ref. to ENTERTAINMENT & MONITORING>COCKPIT DISPLAY .

8. OPERATIONAL CHECK  .

   Obtain the information about the audio device that the user used (Bluetooth, CD, etc.), and connect the same device. Then play the device for 10 minutes or more.

   Is the screen properly displayed?

   Yes:  Currently no failure is found.

   No:  Go to  9 .

9. CHECK EXTERNAL DEVICE  .
   1. Replace the external device that might cause trouble with another device. (If trouble occurs while using a CD, replace the CD with another one. If trouble occurs while using an external device that is connected via USB, replace the external device with another device.)
   2. Operate for 10 minutes or more.

   Is the screen properly displayed?

   Yes:  The external device might have trouble, resulting in the overload state.

   No:  Replace the cockpit control module. Ref. to ENTERTAINMENT & MONITORING>COCKPIT DISPLAY .