LEMON Manuals: Even more car manuals for everyone: 1960-2025
Home >> Subaru >> 2021 >> Outback Base >> Repair and Diagnosis >> Electrical >> Gauges >> Driver Monitor (Diagnostics) >> Diagnostics With Phenomenon >> Inspection >> User Recognition Does Not Begin
April 5, 2026: LEMON Manuals is launched! Read the announcement.

User Recognition Does Not Begin

CAUTION: Before performing diagnosis, refer to "CAUTION" in "General Description". Ref. to DRIVER MONITOR (DIAGNOSTICS)>General Description>CAUTION .
NOTE: Before performing diagnosis, check the following items.
  • Check that Driver Monitoring System is not OFF, temporarily stopped, or abnormal.
  • Check that the user information linkage of the cockpit control module is ON.
  1. CHECK DATA MONITOR  .
    1. Turn the ignition switch to ON.
    2. Using the Subaru Select Monitor, check the following items in the [Data Monitor] of [Driver Monitor]. Ref. to Driver Monitor (Diagnostics)>Data Monitor .
      • DMS Recognition ON/OFF Status

      Does the data indicate [Recognition ON]?

      Yes  : Go to  2 .

      No  : Switch to ON and then perform registration.

  2. CHECK DATA MONITOR  .
    1. Using the Subaru Select Monitor, check the following items in the [Data Monitor] of [Driver Monitor]. Ref. to Driver Monitor (Diagnostics)>Data Monitor .
      • DMS Recognition Status
    2. Sit on the driver's seat, and open and close the door to activate the user recognition.

      Does [DMS Recognition Status] indicate [Defined]?

      Yes  : Go to  3 .

      No  : Go to  4 .

  3. CHECK DATA MONITOR  .

    Using the Subaru Select Monitor, check the following items in the [Data Monitor] of [Driver Monitor]. Ref. to Driver Monitor (Diagnostics)>Data Monitor .

    • Driver Side Door Status

    Does the display change according to the door open/close?

    Yes  : The circuit has returned to a normal condition at this time. Reproduce the failure, and then perform the diagnosis again.

    NOTE: In this case, temporary poor contact of connector, temporary open or short circuit of harness may be the cause.

    No  : Go to  4 .

  4. CHECK DOOR SWITCH  .

    Check the door switch. Ref. to SECURITY AND LOCKS>DOOR LOCK CONTROL SYSTEM>INSPECTION>CHECK DOOR SWITCH .

    Is the check result OK?

    Yes  : Go to  5 .

    No  : Perform the diagnosis according to the inspection for the door switch.

  5. CHECK LAN SYSTEM  .

    Perform the diagnosis for LAN system. Ref. to LAN SYSTEM (DIAGNOSTICS)>BASIC DIAGNOSTIC PROCEDURE .

    Is the check result OK?

    Yes  : Go to  6 .

    No  : Perform the diagnosis according to the inspection for LAN system.

  6. CHECK DTC  .

    Read the DTC of [Driver Monitor] using the Subaru Select Monitor. Ref. to Driver Monitor (Diagnostics)>Diagnostic Trouble Code (DTC) .

    Are any DTCs displayed? (Current malfunction)

    Yes  : Perform the diagnosis for the displayed DTCs. Ref. to DRIVER MONITOR (DIAGNOSTICS)>Diagnostic Trouble Code (DTC)>LIST .

    No  : Replace the driver monitoring unit. Ref. to INSTRUMENTATION/DRIVER INFO>DRIVER MONITORING UNIT .