Diagnostic Tester Communication Error With T.I.S. (SS004-00)

DIAGNOSTIC TESTER COMMUNICATION ERROR WITH T.I.S.

TECHNICAL SERVICE BULLETIN

APPLICATION

Model(s): All Toyota Models

Section: Special Service Tools

Bulletin No.: SS004-00

Date: December 8, 2000

INTRODUCTION

Certain Diagnostic Testers (SST P/N 0200201 9) may experience a communication error with the Technical Information System (T.I.S.). To correct this condition, the tester manufacturer, Vetronix Corporation, will recall and update affected units. The following explains how to determine which Diagnostic Testers may exhibit this problem and outlines the procedure to return the tester for repair.

APPLICABLE DIAGNOSTIC TESTERS

Diagnostic Testers within the serial number range below are known to experience these communication errors.

Starting Serial #	Ending Serial #
31 000000	31 000100

REPAIR PROCEDURE

1. Determine the Diagnostic Tester serial number located on the back of the tester (see Fig 1).
2. If the serial number is within the range listed above, call Vetronix Toyota Customer Service at 1-800-321-4889, ext. 3123, to obtain a pre-paid shipping package for the Diagnostic Tester.
3. The shipping package will arrive within 2 business days. Secure the tester in the provided package following the enclosed shipping instructions.

Diagnostic Testers are guaranteed to be returned within 3 business days from receipt at Vetronix (except over holidays).

Diagnostic Testers outside of the serial number range above are not affected and do not need this repair. If a Diagnostic Tester outside this range experiences a similar problem, please call Dealer Daily Support at 1-877-DL-DAILY or Vetronix Toyota Customer Service at 1-800-321-4889, ext. 3123.

WARRANTY INFORMATION

Op Code	Description	Time	OPN	T1	T2
N/A	Not Applicable to Warranty	---	---	--	--