How To Proceed With Troubleshooting

WARNING: This page is about a different car, the 2011 Toyota Avalon. However, it is still accessible from the selected car via links, so may be relevant.

Techstream can be used in steps 3, 6, 7, 8 and 11.

VEHICLE BROUGHT TO WORKSHOP
NEXT: Go to next step
CUSTOMER PROBLEM ANALYSIS
1. Confirm problem symptoms.
  NEXT: Go to next step
CHECK AND CLEAR THE DTCS
NEXT: Go to next step

PROBLEM SYMPTOM CONFIRMATION

Result

Result	Proceed to
Symptom does not occur.	A
Symptom occurs.	B

B → GO TO STEP 6 6

A: Go to next step

SYMPTOM SIMULATION
NEXT: Go to next step

CHECK BODY MULTIPLEX COMMUNICATION SYSTEM

Check for the DTC output.

Result

Result	Proceed to
No multiplex DTC output.	A
Multiplex DTC outputs.	B

B → MULTIPLEX DTC OUTPUTS (PROCEED TO MULTIPLEX COMMUNICATION SYSTEM "BODY MULTIPLEX COMMUNICATION SYSTEM")

A: Go to next step

CHECK CAN COMMUNICATION SYSTEM

Check for the DTC output.

Result

Result	Proceed to
No CAN DTC output.	A
CAN DTC outputs.	B

→ CAN DTC OUTPUTS (PROCEED TO CAN COMMUNICATION SYSTEM "CAN COMMUNICATION SYSTEM")

A: Go to next step

DTC CHECK (OTHER THAN MULTIPLEX DTC)
NEXT: Go to next step
PROBLEM SYMPTOMS TABLE
NEXT: Go to next step
ACTUATOR CHECK
NEXT: Go to next step
CIRCUIT INSPECTION
NEXT: Go to next step
PROBLEM IDENTIFICATION
NEXT: Go to next step
PARTS INSPECTION
NEXT: Go to next step
REPAIR
NEXT: Go to next step
CONFIRMATION TEST
NEXT → END