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How To Proceed With Troubleshooting

HINT:

  1. VEHICLE BROUGHT TO WORKSHOP 
  2. INSPECT BATTERY VOLTAGE 

    Standard voltage: 

    11 to 14 V 

    If the voltage is below 11 V, recharge or replace the battery before proceeding.

  3. CHECK DTC AND FREEZE FRAME DATA 
  4. PROBLEM SYMPTOM CONFIRMATION 
  5. CHECK CAN COMMUNICATION SYSTEM* 
    1. Check for DTCs (See DTC CHECK / CLEAR  ).

      Result 

      RESULT REFERENCE

      Result Proceed to
      CAN system DTC is not output A
      CAN system DTC is output B

      HINT:

      • If any CAN communication system DTCs are output, perform troubleshooting on the CAN communication system first.
      • If communication to the power steering ECU cannot be established through the Techstream, inspect terminals CANH and CANL of the DLC3 and the power steering ECU, and the IG circuit of the power steering ECU.

        B: PROCEED TO CAN COMMUNICATION SYSTEM 

        A: Go to Next Step 

  6. CHECK FOR DTC* 
    1. Check for DTCs (See DTC CHECK / CLEAR  ).

      Result 

      RESULT REFERENCE

      Result Proceed to
      DTC is output A
      DTC is not output B

      A: Go to step  9

      B: Go to Next Step 

  7. PROBLEM SYMPTOMS TABLE 

    Result 

    RESULT REFERENCE

    Result Proceed to
    Fault is not listed in problem symptoms table A
    Fault is listed in problem symptoms table B

    B: Go to step  9

    A: Go to Next Step 

  8. OVERALL ANALYSIS AND TROUBLESHOOTING* 
    1. See TERMINALS OF ECU 
    2. See DATA LIST / ACTIVE TEST 
  9. REPAIR OR REPLACE 
  10. CONFIRMATION TEST