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Voice Guidance does not Function: Procedure

  1. CHECK NAVIGATION SETTING 
    1. Display the "Voice Settings" or "Volume" screen.
    2. Check that "Off" or "OFF" is not selected.
      Fig 1: Identifying Voice Settings And Volume Screen Display
      GTY229021Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

      OK

      "Off" or "OFF" is not selected.

      TEXT IN ILLUSTRATION

      *1 Example (w/ "Bluetooth" Audio System)
      *2 Example (w/o "Bluetooth" Audio System)

    NG → SELECT VOICE VOLUME SETTING OTHER THAN "Off" OR "OFF" 

    OK: Go to next step 

  2. CHECK NAVIGATION SETTING 
    1. Display the "Voice Settings" or "Setup" screen.
    2. Check that "Auto Voice Guidance" is not "Off" or "OFF".
      Fig 2: Identifying Voice Settings And Setup Screen Display
      GTY224882Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

      OK

      "Auto Voice Guidance" is not "Off" or "OFF".

      TEXT IN ILLUSTRATION

      *1 Example (w/ "Bluetooth" Audio System)
      *2 Example (w/o "Bluetooth" Audio System)

    NG → TURN AUTO VOICE GUIDANCE "On" OR "ON" 

    OK: Go to next step 

  3. CHECK NAVIGATION SETTING 
    1. Display the "Voice Settings" or "Setup" screen.
    2. Check that "Voice Guidance in All Modes" is not "Off" or "OFF".
      Fig 3: Identifying Voice Settings And Setup Screen Display
      GTY228641Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

      OK

      "Voice Guidance in All Modes" is not "Off" or "OFF".

      TEXT IN ILLUSTRATION

      *1 Example (w/ "Bluetooth" Audio System)
      *2 Example (w/o "Bluetooth" Audio System)

    NG → See step   7 

    OK: Go to next step 

  4. CHECK MAP DISC 
    1. Check that the map disc is not deformed or cracked.
      Fig 4: Identifying Cracked Or Deformed Disc
      GTY102967Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

      OK

      No deformations or cracks on the map disc

    NG → REPLACE MAP DISC 

    OK: Go to next step 

  5. CHECK AUDIO FUNCTION 
    1. Check that audio sound can be heard from the driver side speaker.

      OK

      Audio sound can be heard.

    NG → See step   8 

    OK → See step   6 

  6. REPLACE NAVIGATION RECEIVER ASSEMBLY. Refer to  REMOVAL 
  7. REPLACE NAVIGATION RECEIVER ASSEMBLY. Refer to  REMOVAL 
  8. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE