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Cellular Phone cannot Send/Receive: Procedure

  1. CHECK "Bluetooth" SETTINGS 
    1. Check if the "Bluetooth" settings are correct.

      OK

      "Bluetooth" settings are correct.

    NG → SET CORRECTLY 

    OK: Go to next step 

  2. CHECK CELLULAR PHONE 
    1. Check if the cellular phone is "Bluetooth" compatible.

      HINT: 

      Some versions of "Bluetooth" compatible cellular phones may not function.

      OK

      Phone is "Bluetooth" compatible.

    NG → END (ONLY A "Bluetooth" COMPATIBLE CELLULAR PHONE CAN BE USED) 

    OK: Go to next step 

  3. CHECK SETTINGS 
    1. Check if the cellular phone functions.

      HINT: 

      The cellular phone is unable to call when any of the following conditions are met:

      • The cellular phone is locked.
      • The directory is being transferred.
      • The line is crossed.
      • Outside service range.
      • The power is off.
      • The cellular phone is not connected to "Bluetooth" ("BT" is displayed while connected).

      OK

      None of the above conditions exist.

    NG → SET CORRECTLY 

    OK: Go to next step 

  4. CHECK CELLULAR PHONE 
    1. Check if the cellular phone can make a call.

      HINT: 

      When the battery is low, calls cannot be made or received.

      OK

      Cellular phone can make a call.

    NG → REPAIR OR REPLACE CELLULAR PHONE 

    OK: Go to next step 

  5. CHECK RECEPTION 
    1. Set the cellular phone so that it can receive calls.
    2. Place the cellular phone close to the radio receiver assembly.
    3. Check if the cellular phone has reception according to the radio receiver assembly.

      OK

      Cellular phone has reception.

    NG → See step   6 

    OK → See step   7 

  6. REPLACE RADIO RECEIVER ASSEMBLY. Refer to  REMOVAL 
  7. PROCEED TO NEXT SUSPECTED AREA SHOWN IN  PROBLEM SYMPTOMS TABLE