All Door Entry Lock/Unlock Functions do not Operate, but Wireless Functions Operate: Description
WARNING: This page is about a different car, the 2011 Toyota Corolla. However, it is still accessible from the selected car via links, so may be relevant.
When the wireless functions can be used to lock and unlock the doors, communication between the door control receiver and certification ECU (smart key ECU assembly) is normal. When the entry functions do not operate, one of the following may be the cause: 1) entry cancel function is set through customization; 2) malfunction in smart key system communication (electrical key transmitter and vehicle); or 3) wave interference.