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DTC B2311: Power Window Motor Malfunction: Description

WARNING: This page is about a different variant/trim than selected.

The power window regulator motor is operated by the multiplex network master switch assembly or power window regulator switch assembly. The power window regulator motor assembly has motor, regulator and ECU functions.

This DTC is output when the power window regulator motor assembly has a malfunction, or the ECU built into the regulator motor assembly determines that the fully closed window position has deviated approximately 20 mm (0.787 in.) or more from the normal position.

HINT: 

DTC B2311 can be stored in each power window regulator motor assembly (power window ECU).

D-DOOR MOTOR (POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR DRIVER SIDE))

DTC No. DTC Detection Condition Trouble Area
B2311
  • Either condition is met:
    1. Power window regulator motor assembly malfunctions
    2. When ECU in power window regulator motor assembly determines that fully closed window position has deviated approx. 20 mm (0.787 in.) or more from normal position
  • Battery disconnected when power switch on (IG)
  • Power window regulator motor assembly (for driver side)
  • Incorrect installation of power window components
  • Overheated power window regulator motor assembly
P-DOOR MOTOR (POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR FRONT PASSENGER SIDE))

DTC No. DTC Detection Condition Trouble Area
B2311
  • Either condition is met:
    1. Power window regulator motor assembly malfunctions
    2. When ECU in power window regulator motor assembly determines that fully closed window position has deviated approx. 20 mm (0.787 in.) or more from normal position
  • Battery disconnected when power switch on (IG)
  • Power window regulator motor assembly (for front passenger side)
  • Incorrect installation of power window components
  • Overheated power window regulator motor assembly
RL-DOOR MOTOR (POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR REAR LH SIDE))

DTC No. DTC Detection Condition Trouble Area
B2311
  • Either condition is met:
    1. Power window regulator motor assembly malfunctions
    2. When ECU in power window regulator motor assembly determines that fully closed window position has deviated approx. 20 mm (0.787 in.) or more from normal position
  • Battery disconnected when power switch on (IG)
  • Power window regulator motor assembly (for rear LH side)
  • Incorrect installation of power window components
  • Overheated power window regulator motor assembly
RR-DOOR MOTOR (POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR REAR RH SIDE))

DTC No. DTC Detection Condition Trouble Area
B2311
  • Either condition is met:
    1. Power window regulator motor assembly malfunctions
    2. When ECU in power window regulator motor assembly determines that fully closed window position has deviated approx. 20 mm (0.787 in.) or more from normal position
  • Battery disconnected when power switch on (IG)
  • Power window regulator motor assembly (for rear RH side)
  • Incorrect installation of power window components
  • Overheated power window regulator motor assembly
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