Operation Check

CHECK NAVIGATION SYSTEM NORMAL CONDITION

If the symptom is applicable to any of the following, it is intended behavior, and not a malfunction.

Symptom	Answer
A longer route than expected is chosen.	Depending on the road conditions, the extension module may determine that a longer route is quicker.
Even when distance priority is high, the shortest route is not shown.	Some routes may not be advised due to safety concerns.
When the vehicle is put into motion immediately after the engine starts, the navigation system deviates from the correct position.	If the vehicle starts before the navigation system activates, the system may not react.
When driving on certain types of roads, especially new roads, the vehicle position deviates from the correct position.	When the vehicle is driving on new roads not available on the hard disk drive, the system attempts to match it to another nearby road, causing the position mark to deviate.

The following symptoms are not malfunctions, but are caused by errors inherent in the GPS, gyro sensor, speed sensor or extension module.

Fig 1: Identifying Position Mark On Parallel Road
Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
1. The current position mark may be displayed on a nearby parallel road.
2. Immediately after a fork in the road, the current vehicle position mark may be displayed on the wrong road.
  
  Fig 2: Identifying Vehicle Position Mark On Wrong Road
  Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
3. When the vehicle turns right or left at an intersection, the current vehicle position mark may be displayed on a nearby parallel road.
  
  Fig 3: Identifying Vehicle Position Mark On Parallel Road
  Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
4. When the vehicle is carried, such as on a ferry, and the vehicle itself is not driving, the current vehicle position mark may be displayed in the position where the vehicle was until a measurement can be performed by the GPS.
  
  Fig 4: Identifying Vehicle Position Mark On GPS
  Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
5. When the vehicle travels on a steep hill, the current vehicle position mark may deviate from the correct position.
  
  Fig 5: Identifying Vehicle Position Mark In Correct Position - Runs On Steep Hill
  Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
6. When the vehicle makes a continuous turn (e.g. 360, 720, 1080 degrees), the current vehicle position mark may deviate from the correct position.
  
  Fig 6: Identifying Vehicle Position Mark In Correct Position - Continuous Turn
  Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
7. When the vehicle moves erratically, such as constant lane changes, the current vehicle position mark may deviate from the correct position.
  
  Fig 7: Identifying Vehicle Position Mark In Correct Position - Erratically
  Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
8. When the ignition switch is turned to ACC or ON and the vehicle is turned on a turntable before parking, the current vehicle position mark may not indicate the correct direction. The same will occur when the vehicle comes out of the parking garage.
  
  Fig 8: Identifying Vehicle Condition After Vehicle Turned By A Turntable
  Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
9. When the vehicle travels on a snowy road or a mountain path with tire chains installed or using a spare tire, the current vehicle position mark may deviate from the correct position.
  
  Fig 9: Identifying Vehicle Position Mark In Correct Position - Runs On Snowy Road
  Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
10. When the tires are changed, the current vehicle position mark may deviate from the correct position.
  
  Fig 10: Identifying Vehicle Position Mark In Correct Position - Tire Change
  Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  
  HINT:
  - A change in tire diameter may cause a speed sensor error.
  - Performing "tire change" in calibration mode will allow the system to correct the current vehicle position faster.

CHECK PANEL & STEERING SWITCH

HINT:

The radio and display receiver assembly panel switches and steering switches are checked in the following procedure.
Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.

Enter diagnostic mode. Refer to DTC CHECK / CLEAR .
Select "Function Check/Setting" from the "Service Menu" screen.

Fig 11: Identifying Screen Display - Function Check/Setting
Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
Select "Panel & Steering Switch" from the "Function Check/Setting I" screen.

Fig 12: Identifying Screen Display - Function Check/Setting I - Panel & Steering Switch
Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

Panel & Steering Switch Check Mode

Fig 13: Identifying Screen Display - Panel & Steering Switch Check Mode

Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

SCREEN DESCRIPTION

Display	Content
*a: Switch condition	"Pushed" is displayed when any switch is pushed
*b: Number of switches pushed	Number of switches pushed at once is displayed If more than 3 switches are pushed at once, "More than 3" is displayed
*c: Rotary switch direction	Direction of rotary switch is displayed

Operate each switch and check that the switch conditions are correctly displayed.
NOTE:
When the "SETUP" switch is pressed and held for 3 seconds or more, diagnostic mode will be canceled.

CHECK TOUCH SWITCH
HINT:
- The touch switches on the screen are checked in the following procedure.
- Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.
1. Enter diagnostic mode. Refer to DTC CHECK / CLEAR .
2. Select "Function Check/Setting" from the "Service Menu" screen.
  
  Fig 14: Identifying Screen Display - Function Check/Setting
  Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
3. Select "Touch Switch" from the "Function Check/Setting I" screen.
  
  Fig 15: Identifying Screen Display - Function Check/Setting I - Touch Switch
  Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
4. Touch Switch Check
  
  Fig 16: Identifying Screen Display - Touch Switch Check
  Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  1. Touch the display anywhere in the open area to perform the check when the "Touch Switch Check" screen is displayed.
    HINT:
    - A "+" mark is displayed where the display is touched.
    - The "+" mark remains on the display even after the finger is removed.
CHECK COLOR BAR
HINT:
- The display color on the screen is checked in the following procedure.
- Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.
1. Enter diagnostic mode. Refer to DTC CHECK / CLEAR .
2. Select "Function Check/Setting" from the "Service Menu" screen.
  
  Fig 17: Identifying Screen Display - Function Check/Setting
  Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
3. Select "Color Bar" from the "Function Check/Setting I" screen.
  
  Fig 18: Identifying Screen Display - Function Check/Setting I - Color Bar
  Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
4. Color Bar Check Mode
  
  Fig 19: Identifying Color Bar Check Mode Screen
  Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  1. Select a color bar from the "Color Bar Check Mode" screen.
  2. Check the display color.
    HINT:
    - The entire screen turns to the color or stripe selected.
    - Touching the display will return to the "Color Bar Check Mode" screen.

CHECK VEHICLE SIGNAL

HINT:

Vehicle signals received by the radio and display receiver assembly are checked in the following procedure.
Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.

Enter diagnostic mode. Refer to DTC CHECK / CLEAR .
Select "Function Check/Setting" from the "Service Menu" screen.

Fig 20: Identifying Screen Display - Function Check/Setting
Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
Select "Vehicle Signal" from the "Function Check/Setting I" screen.

Fig 21: Identifying Screen Display - Function Check/Setting I - Vehicle Signal
Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

Vehicle Signal Check Mode

Fig 22: Identifying Vehicle Signal Check Mode Screen

Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

SCREEN DESCRIPTION

Display	Content
Battery	Battery voltage is displayed.
IG	Ignition switch ON/OFF state is displayed.
PKB	Parking brake ON/OFF state is displayed.
REV	Reverse signal ON/OFF state is displayed.
SPEED	Vehicle speed is displayed in km/h.
TAIL	Tail signal (Light control switch) ON/OFF state is displayed.

HINT:

Only items sending vehicle signals will be displayed.
This screen displays vehicle signals input to the radio and display receiver assembly.
This screen is updated once per second when vehicle input signals change.

When the "Vehicle Signal Check Mode" screen is displayed, check all the vehicle signal conditions.

CHECK MICROPHONE LEVEL

HINT:

The microphone and microphone input level are checked in the following procedure.
Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.

Enter diagnostic mode. Refer to DTC CHECK / CLEAR .
Select "Function Check/Setting" from the "Service Menu" screen.

Fig 23: Identifying Screen Display - Function Check/Setting
Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
Select "Next Page" from the "Function Check/Setting I" screen.

Fig 24: Identifying Screen Display - Function Check/Setting I - Next Page
Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
Select "EXT BOX" from the "Function Check/Setting II" screen.

Fig 25: Identifying Screen Display - Function Check/Setting II - Ext Box
Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
Select "Microphone Level" from the "Extension Module Service Mode" screen.

Fig 26: Identifying Screen Display - Extension Module Service Mode - Microphone Level
Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

Microphone Level Test

Fig 27: Identifying Screen Display - Microphone Level Test

SCREEN DESCRIPTION

Display	Content
*a: Microphone input level meter	Monitors the microphone input level every 0.1 seconds and displays the results in 8 different levels.

When speaking into the microphone, check that the microphone input level meter changes according to the input level.
HINT:
- The microphone is active at all times when this screen is displayed.

CHECK DIAGNOSTICS
HINT:
- The connection condition of the USB device and each item (antenna) can be checked using the following procedure.
- Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.
1. Enter diagnostic mode. Refer to DTC CHECK / CLEAR .
2. Select "Function Check/Setting" from the "Service Menu" screen.
  
  Fig 28: Identifying Screen Display - Function Check/Setting
  Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
3. Select "Next Page" from the "Function Check/Setting I" screen.
  
  Fig 29: Identifying Screen Display - Function Check/Setting I - Next Page
  Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
4. Select "EXT BOX" from the "Function Check/Setting II" screen.
  
  Fig 30: Identifying Screen Display - Function Check/Setting II - Ext Box
  Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
5. Select "Diagnostics" from the "Extension Module Service Mode" screen.
  
  Fig 31: Identifying Screen Display - Extension Module Service Mode - Diagnostics
  Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
6. Diagnostics Tests
  
  Fig 32: Identifying Screen Display - Diagnostics Tests
  Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  1. Check the connection condition of the USB device and each item (antenna) on the "Diagnostics Tests" screen.
    HINT:
    - "YES" is displayed when the connection is good and "NO" is displayed when it is not.
    - If "NO" is displayed for any of the item connected conditions, check each connection condition.
ENTUNE RESET PROCEDURE
1. Duplicate the problem symptom.
2. Check for DTCs and repair the systems for which any DTCs are output. Refer to DTC CHECK / CLEAR .
3. Check cellular phone compatibility.
  1. Go to TIS "Bluetooth" Compatibility Portal and check if the cellular phone/vehicle is compatible.
  2. If the phone is not compatible, recommend to the customer a compatible cellular phone.
4. Delete all paired devices from the cellular phone.
  1. The procedure varies based on phone model. Contact the service provider or cellular phone manufacturer if assistance is required.
5. Remove the Entune app from the phone.
  NOTE:
  Only perform this step if the customer is present and approves.
  1. The procedure varies based on phone model. Contact the service provider or cellular phone manufacturer if assistance is required.
6. Reset the phone.
  NOTE:
  Only perform this step if the customer is present and approves.
  1. Turn off the phone and remove the battery for 15 seconds. For instructions on how to reset cellular devices, refer to the appropriate manufacturer's website.
7. Reinstall the Entune app on the phone. (If removed.)
  1. The procedure varies based on phone model. Contact the service provider or cellular phone manufacturer if assistance is required.
8. Reset the extension module.
  1. Display the "Navigation Prompt Volume" screen.
  2. From the "Navigation Prompt Volume" screen, touch the corners of the screen in the following order: Upper right → Lower right → Upper right → Lower right → Upper right → Lower right.
    
    Fig 33: Identifying Screen Display - Navigation Prompt Volume
    Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  3. Select "General" from the Entune system status display screen.
    
    Fig 34: Identifying Screen Display - General
    Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  4. Select "Reset Extension Box" from the "General" screen, delete all personal data from the head unit.
    
    Fig 35: Identifying Screen Display - General - Reset Extension Box
    Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    
    NOTE:
    Only perform this step if the customer is present and approves.
    
    HINT:
    - This will remove all personal data from the head unit.
    - For a factory navigation system with a navigation receiver assembly, a successful Entune pairing must be completed prior to applications appearing on the head unit. This does not apply to a radio and display audio (extension module) type.
9. Disconnect the cable from the negative (-) battery terminal.
  NOTE:
  After turning the ignition switch off, waiting time may be required before disconnecting the cable from the negative (-) battery terminal. Therefore, make sure to read the disconnecting the cable from the negative (-) battery terminal notices before proceeding with work. Refer to PRECAUTION .
  1. Record all radio station presets.
  2. Disconnect the cable from the negative (-) battery and leave it disconnected for 2 minutes.
10. Check if the problem symptom has been repaired.