Problem Symptoms Table
NOTE:
After replacing the radio and display receiver assembly of vehicles subscribed to pay-type satellite radio broadcasts, XM radio ID registration is necessary (w/ SDARS System).
HINT:
- Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
- Inspect the fuses and relays related to this system before inspecting the suspected areas below.
DISPLAY FUNCTION
| Symptom | Suspected Area | Refer To |
|---|---|---|
| Pressing power switch does not turn on system | Refer to "Radio Receiver Power Source Circuit" | Refer to Radio Receiver Power Source Circuit |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Black screen (No image appears on navigation/audio screen) | Refer to "Black Screen" | Refer to Black Screen |
| Refer to "Display Signal Circuit between Radio Receiver and Extension Module"*1 | Refer to Display Signal Circuit between Radio Receiver and Extension Module | |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Display does not dim (does not change to night screen) with tail switch on | Refer to "Display does not Dim when Light Control Switch is Turned ON" | Refer to Display does not Dim when Light Control Switch is Turned ON |
| Refer to "Illumination Circuit" | Refer to Illumination Circuit | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Extension module | Refer to REMOVAL | |
| Power does not turn off (Screen remains on) | Refer to "Radio Receiver Power Source Circuit" | Refer to Radio Receiver Power Source Circuit |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Screen is distorted | Refer to "Radio Receiver Power Source Circuit" | Refer to Radio Receiver Power Source Circuit |
| Refer to "Display Signal Circuit between Radio Receiver and Extension Module"*1 | Refer to Display Signal Circuit between Radio Receiver and Extension Module | |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Screen flicker or color distortion | Refer to "Screen Flicker or Color Distortion" | Refer to Screen Flicker or Color Distortion |
| Refer to "Radio Receiver Power Source Circuit" | Refer to Radio Receiver Power Source Circuit | |
| Refer to "Display Signal Circuit between Radio Receiver and Extension Module"*1 | Refer to Display Signal Circuit between Radio Receiver and Extension Module | |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL |
- *1: Before proceeding with the following procedure, activate and deactivate diagnostic mode by operating the panel switch. This will correct the display signal.
PANEL SWITCH AND TOUCH SWITCH FUNCTION
| Symptom | Suspected Area | Refer To |
|---|---|---|
| Illumination for panel switches does not come on with tail switch on | Refer to "Illumination for Panel Switch does not Come on with Tail Switch ON" | Refer to Illumination for Panel Switch does not Come on with Tail Switch ON |
| Refer to "Illumination Circuit" | Refer to Illumination Circuit | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Panel switches do not function | Refer to "Panel Switches do not Function" | Refer to Panel Switches do not Function |
| Refer to "Radio Receiver Power Source Circuit" | Refer to Radio Receiver Power Source Circuit | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Extension module | Refer to REMOVAL | |
| Touch panel switch does not function | Refer to "Touch Panel Switch does not Function" | Refer to Touch Panel Switch does not Function |
| Refer to "Radio Receiver Power Source Circuit" | Refer to Radio Receiver Power Source Circuit | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Extension module | Refer to REMOVAL | |
| Navigation function switches can be operated while vehicle is driving | Refer to "Parking Brake Switch Circuit" | Refer to Parking Brake Switch Circuit |
| Refer to "Vehicle Speed Signal Circuit between Radio Receiver and Extension Module" | Refer to Vehicle Speed Signal Circuit between Radio Receiver and Extension Module | |
| Refer to "Vehicle Speed Signal Circuit between Radio Receiver and Combination Meter" | Refer to Vehicle Speed Signal Circuit between Radio Receiver and Combination Meter | |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL |
STEERING PAD SWITCH FUNCTION
| Symptom | Suspected Area | Refer To |
|---|---|---|
| System cannot be operated by steering pad switch | Refer to "Panel Switches do not Function" | Refer to Panel Switches do not Function |
| Refer to "Steering Pad Switch Circuit" | Refer to Steering Pad Switch Circuit | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Illumination for steering pad switch does not come on with tail switch on | Refer to "Illumination Circuit" | Refer to Illumination Circuit |
PICTURE SLIDE SHOW FUNCTION
| Symptom | Suspected Area | Refer To |
|---|---|---|
| Image data in USB device cannot be displayed | Check that the file extension of the data is JPG or JPEG | - |
| Check that the file name is 32 characters or less and available language is used | - | |
| Check that the image data size is 10 MB or less | - | |
| Check that the file system of the USB device is FAT16 or FAT32 | - | |
| Refer to "USB Audio System Recognition/Play Error" | Refer to USB Audio System Recognition/Play Error | |
| Refer to "Display Signal Circuit between Radio Receiver and Extension Module"*1 | Refer to Display Signal Circuit between Radio Receiver and Extension Module | |
| No. 1 stereo jack adapter assembly | Refer to REMOVAL | |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Message indicating that USB device cannot be accessed is displayed | Check that the USB device has not been disconnected while the extension module is recognizing it | - |
| Refer to "USB Audio System Recognition/Play Error" | Refer to USB Audio System Recognition/Play Error | |
| No. 1 stereo jack adapter assembly | Refer to REMOVAL | |
| Extension module | Refer to REMOVAL |
- *1: Before proceeding with the following procedure, activate and deactivate diagnostic mode by operating the panel switch. This will correct the display signal.
NAVIGATION FUNCTION
| Symptom | Suspected Area | Refer To |
|---|---|---|
| Vehicle position mark deviates | Refer to "Vehicle Position Mark Deviates Greatly" | Refer to Vehicle Position Mark Deviates Greatly |
| Navigation antenna assembly | Refer to REMOVAL | |
| Extension module | Refer to REMOVAL | |
| Vehicle position mark deviates from correct position and does not return to correct position | Refer to "Vehicle Position Mark Deviates Greatly" | Refer to Vehicle Position Mark Deviates Greatly |
| Navigation antenna assembly | Refer to REMOVAL | |
| Extension module | Refer to REMOVAL | |
| Vehicle position mark moves slow or fast | Refer to "Vehicle Position Mark Deviates Greatly" | Refer to Vehicle Position Mark Deviates Greatly |
| Drive the vehicle for sensor learning (At a place where GPS signals can be received, drive the vehicle clockwise and counterclockwise in at least a 200 meter square 2 times or more) | - | |
| Navigation antenna assembly | Refer to REMOVAL | |
| Extension module | Refer to REMOVAL | |
| Cursor or map rotates when vehicle is stopped | Refer to "Cursor or Map Rotates when Vehicle Stopped" | Refer to Cursor or Map Rotates when Vehicle Stopped |
| Extension module | Refer to REMOVAL | |
| Vehicle position mark moves in the opposite direction to the vehicle | Refer to "Cursor or Map Rotates when Vehicle Stopped" | Refer to Cursor or Map Rotates when Vehicle Stopped |
| Refer to "Reverse Signal Circuit" | Refer to Reverse Signal Circuit | |
| Extension module | Refer to REMOVAL | |
| Vehicle position mark is not updated | Extension module | Refer to REMOVAL |
| Current position display does not appear | Navigation antenna assembly | Refer to REMOVAL |
| Extension module | Refer to REMOVAL | |
| Voice guidance does not function | Refer to "Voice Guidance does not Function" | Refer to Voice Guidance does not Function |
| Refer to "Mute Signal Circuit between Radio Receiver and Extension Module" | Refer to Mute Signal Circuit between Radio Receiver and Extension Module | |
| Refer to "Navigation Voice Circuit between Radio Receiver and Extension Module" | Refer to Navigation Voice Circuit between Radio Receiver and Extension Module | |
| Refer to "Speaker Circuit" | Refer to Speaker Circuit | |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Map display is incomplete | Refer to "Map Display Incomplete" | Refer to Map Display Incomplete |
| Refer to "Display Signal Circuit between Radio Receiver and Extension Module"*1 | Refer to Display Signal Circuit between Radio Receiver and Extension Module | |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Route cannot be calculated | Refer to "Route cannot be Calculated" | Refer to Route cannot be Calculated |
| Extension module | Refer to REMOVAL | |
| Extension module cannot record memory point registration or each item setting | Extension module | Refer to REMOVAL |
| Reverse signal does not change in vehicle signal check mode | Refer to "Reverse Signal Circuit" | Refer to Reverse Signal Circuit |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Parking brake switch signal does not change in vehicle signal check mode | Refer to "Parking Brake Switch Circuit" | Refer to Parking Brake Switch Circuit |
| Radio and display receiver assembly | Refer to REMOVAL |
- *1: Before proceeding with the following procedure, activate and deactivate diagnostic mode by operating the panel switch. This will correct the display signal.
GENERAL AUDIO FUNCTION
| Symptom | Suspected Area | Refer To |
|---|---|---|
| No sound can be heard from speakers | Refer to "No Sound can be Heard from Speakers" | Refer to No Sound can be Heard from Speakers |
| Refer to "Mute Signal Circuit between Radio Receiver and Extension Module" | Refer to Mute Signal Circuit between Radio Receiver and Extension Module | |
| Refer to "Sound Signal Circuit between Radio Receiver and Extension Module" | Refer to Sound Signal Circuit between Radio Receiver and Extension Module | |
| Refer to "Speaker Circuit" | Refer to Speaker Circuit | |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Abnormal noise occurs | Refer to "Noise Occurs" | Refer to Noise Occurs |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Sound quality is bad in all modes (Volume is too low) | Refer to "Poor Sound Quality in All Modes (Low Volume)" | Refer to Poor Sound Quality in All Modes (Low Volume) |
| Refer to "Mute Signal Circuit between Radio Receiver and Extension Module" | Refer to Mute Signal Circuit between Radio Receiver and Extension Module | |
| Refer to "Sound Signal Circuit between Radio Receiver and Extension Module" | Refer to Sound Signal Circuit between Radio Receiver and Extension Module | |
| Refer to "Speaker Circuit" | Refer to Speaker Circuit | |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| ASL does not function | Check that the ASL function is on | - |
| Refer to "Vehicle Speed Signal Circuit between Radio Receiver and Combination Meter" | Refer to Vehicle Speed Signal Circuit between Radio Receiver and Combination Meter | |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL |
FM OR AM RADIO FUNCTION
| Symptom | Suspected Area | Refer To |
|---|---|---|
| Radio broadcast cannot be received or poor reception | Refer to "Radio Broadcast cannot be Received or Poor Reception" | Refer to Radio Broadcast cannot be Received or Poor Reception |
| Radio broadcast can be received but radio station cannot be displayed (Some radio stations do not provide their name information) | Radio and display receiver assembly | Refer to REMOVAL |
| Only "HD Radio" stations cannot be heard or selected, or their analog or digital sound cannot be changed | Check the "HD Radio" settings | - |
| Radio and display receiver assembly | Refer to REMOVAL | |
| "iPod" tagging function cannot be used | Check if a message indicating that the capacity for tag information is full is displayed | - |
| Refer to "USB Audio System Recognition/Play Error" | Refer to USB Audio System Recognition/Play Error | |
| No. 1 stereo jack adapter assembly | Refer to REMOVAL | |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL |
CD PLAYER FUNCTION
| Symptom | Suspected Area | Refer To |
|---|---|---|
| CD cannot be inserted/played or CD is ejected right after insertion | Refer to "CD cannot be Inserted / Played or CD is Ejected Right After Insertion" | Refer to CD cannot be Inserted / Played or CD is Ejected Right After Insertion |
| CD cannot be ejected | Refer to "CD cannot be Ejected" | Refer to CD cannot be Ejected |
| CD sound skips | Refer to "CD Sound Skips" | Refer to CD Sound Skips |
| Sound quality is bad only when CD is played (Volume is too low) | Refer to "Sound Quality is Bad Only when CD is Played (Volume is Too Low)" | Refer to Sound Quality is Bad Only when CD is Played (Volume is Too Low) |
AUX FUNCTION
| Symptom | Suspected Area | Refer To |
|---|---|---|
| External device sound cannot be heard or sound quality is bad (Stereo jack is used) | Refer to "Sound Signal Circuit between Radio Receiver and Stereo Jack Adapter" | Refer to Sound Signal Circuit between Radio Receiver and Stereo Jack Adapter |
| No. 1 stereo jack adapter assembly | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| "AUX" is not displayed on system check mode screen | Refer to "Sound Signal Circuit between Radio Receiver and Stereo Jack Adapter" | Refer to Sound Signal Circuit between Radio Receiver and Stereo Jack Adapter |
| No. 1 stereo jack adapter assembly | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL |
VOICE RECOGNITION FUNCTION
| Symptom | Suspected Area | Refer To |
|---|---|---|
| Voice menu screen is not displayed (Voice recognition function does not turn on) | Check if the voice recognition prompts function is "On" | - |
| Refer to "Panel Switches do not Function" | Refer to Panel Switches do not Function | |
| Refer to "Steering Pad Switch Circuit" | Refer to Steering Pad Switch Circuit | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| When voice recognition switch is pressed, a short beep is emitted but voice cannot be recognized properly | Refer to "Voice is not Recognized" | Refer to Voice is not Recognized |
| Refer to "Microphone Circuit between Radio Receiver and Extension Module" | Refer to Microphone Circuit between Radio Receiver and Extension Module | |
| Refer to "Microphone Circuit between Microphone and Radio Receiver" | Refer to Microphone Circuit between Microphone and Radio Receiver | |
| Telephone microphone assembly | Refer to REMOVAL | |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL |
"BLUETOOTH" HANDS-FREE FUNCTION
| Symptom | Suspected Area | Refer To |
|---|---|---|
| Bluetooth is inoperative | Refer to "Microphone Circuit between Radio Receiver and Extension Module" | Refer to Microphone Circuit between Radio Receiver and Extension Module |
| Refer to "Microphone Circuit between Microphone and Radio Receiver" | Refer to Microphone Circuit between Microphone and Radio Receiver | |
| Telephone microphone assembly | Refer to REMOVAL | |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Cellular phone registration failure | Refer to "Cellular Phone Registration Failure, Phonebook Transfer Failure" | Refer to Cellular Phone Registration Failure, Phonebook Transfer Failure |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Cellular phone cannot make outgoing/incoming calls or call in a certain place | Refer to "Cellular Phone cannot Make Outgoing/Incoming Calls" | Refer to Cellular Phone cannot Make Outgoing/Incoming Calls |
| Refer to "Steering Pad Switch Circuit" | Refer to Steering Pad Switch Circuit | |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Message that prompts to check the cellular phone is displayed | Refer to "Cellular Phone cannot Make Outgoing/Incoming Calls" | Refer to Cellular Phone cannot Make Outgoing/Incoming Calls |
| Extension module | Refer to REMOVAL | |
| Phonebook data cannot be transferred manually or automatically | Check the automatically download contact setting | - |
| When transferring phonebook data, OBEX authentication may be required Enter "1234" into the "Bluetooth" phone |
- | |
| Refer to "Cellular Phone Registration Failure, Phonebook Transfer Failure" | Refer to Cellular Phone Registration Failure, Phonebook Transfer Failure | |
| Extension module | Refer to REMOVAL | |
| Volume of other caller's voice is not at an appropriate volume level, there is noise, sound quality is poor or other caller's voice cannot be heard | Refer to "The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted" | Refer to The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Other caller cannot hear your voice at an appropriate volume level, there is noise or an echo, sound quality is poor or other caller cannot hear your voice | Refer to "The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted" | Refer to The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted |
| Refer to "Microphone Circuit between Microphone and Radio Receiver" | Refer to Microphone Circuit between Microphone and Radio Receiver | |
| Refer to "Microphone Circuit between Radio Receiver and Extension Module" | Refer to Microphone Circuit between Radio Receiver and Extension Module | |
| Telephone microphone assembly | Refer to REMOVAL | |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| E-mail/SMS cannot be received or sent | Check whether messages can be received/sent using the cellular phone | - |
| Check that the phone is registered as a hands-free device | - | |
| Check the sending and receiving e-mails/SMS via the navigation system setting | - | |
| Refer to "Cellular Phone Registration Failure, Phonebook Transfer Failure" | Refer to Cellular Phone Registration Failure, Phonebook Transfer Failure | |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL |
"BLUETOOTH" AUDIO FUNCTION
| Symptom | Suspected Area | Refer To |
|---|---|---|
| Portable player cannot be registered | Refer to "Portable Player cannot be Registered" | Refer to Portable Player cannot be Registered |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Portable player cannot be connected manually/automatically | Refer to "Portable Player cannot be Registered" | Refer to Portable Player cannot be Registered |
| Refer to "Portable Player cannot be Connected Manually/Automatically" | Refer to Portable Player cannot be Connected Manually/Automatically | |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Cellular phone with portable audio function cannot be recognized as "Bluetooth" audio device even when connected using "Bluetooth" | Refer to "Portable Player cannot be Registered" | Refer to Portable Player cannot be Registered |
| Refer to "Portable Player cannot be Connected Manually/Automatically" | Refer to Portable Player cannot be Connected Manually/Automatically | |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Sound of portable player cannot be heard from speakers, or sound is low | Refer to "Sound of Portable Player cannot be Heard from Speakers or Sound is Low" | Refer to Sound of Portable Player cannot be Heard from Speakers or Sound is Low |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Portable player does not play even after "Bluetooth" audio mode is selected | Refer to "Does not Play even after Bluetooth Audio Mode is Selected" | Refer to Does not Play even after Bluetooth Audio Mode is Selected |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Portable player does not play | Refer to "Does not Play even after Bluetooth Audio Mode is Selected" | Refer to Does not Play even after Bluetooth Audio Mode is Selected |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Track information such as track number, track name and elapsed play time and playlist is not displayed | Refer to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device" | Refer to Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Operation switches for portable player such as play, pause, repeat, random and scan are not displayed | Refer to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device" | Refer to Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Battery condition of portable player is not displayed | Refer to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device" | Refer to Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| "Bluetooth" signal condition is not displayed | Refer to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device" | Refer to Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Portable player cannot pause, select file, fast forward, fast rewind, play at random or scan | Refer to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device" | Refer to Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Noise occurs or sound skips when portable player plays | Refer to "Noise Occurs or Sound Skips when Portable Player Plays" | Refer to Noise Occurs or Sound Skips when Portable Player Plays |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Registered device cannot be deleted | Refer to "Registered Device cannot be Deleted" | Refer to Registered Device cannot be Deleted |
| Extension module | Refer to REMOVAL | |
| Radio and display receiver assembly | Refer to REMOVAL |
USB AUDIO SYSTEM FUNCTION
| Symptom | Suspected Area | Refer To |
|---|---|---|
| USB audio system sound cannot be heard or sound quality is bad (USB connector is used) | Refer to "Data Signal Circuit between Stereo Jack Adapter and Extension Module" | Refer to Data Signal Circuit between Stereo Jack Adapter and Extension Module |
| No. 1 stereo jack adapter assembly | Refer to REMOVAL | |
| Extension module | Refer to REMOVAL | |
| USB device or "iPod" is not recognized | Refer to "USB Audio System Recognition/Play Error" | Refer to USB Audio System Recognition/Play Error |
| Refer to "Data Signal Circuit between Stereo Jack Adapter and Extension Module" | Refer to Data Signal Circuit between Stereo Jack Adapter and Extension Module | |
| No. 1 stereo jack adapter assembly | Refer to REMOVAL | |
| Extension module | Refer to REMOVAL | |
| Track information such as track, artist and album names are not displayed | Refer to "USB Audio System Recognition/Play Error" | Refer to USB Audio System Recognition/Play Error |
| Refer to "Data Signal Circuit between Stereo Jack Adapter and Extension Module" | Refer to Data Signal Circuit between Stereo Jack Adapter and Extension Module | |
| No. 1 stereo jack adapter assembly | Refer to REMOVAL | |
| Extension module | Refer to REMOVAL | |
| USB device or "iPod" is recognized but cannot play nor play in a sorted order | Refer to "USB Audio System Recognition/Play Error" | Refer to USB Audio System Recognition/Play Error |
| Refer to "Data Signal Circuit between Stereo Jack Adapter and Extension Module" | Refer to Data Signal Circuit between Stereo Jack Adapter and Extension Module | |
| No. 1 stereo jack adapter assembly | Refer to REMOVAL | |
| Extension module | Refer to REMOVAL | |
| Album cover art cannot be displayed | Check that display cover art on the "iPod" Settings screen is set to on | - |
| Check that a JPEG file is used for the cover art | - | |
| "iPod" battery cannot be charged | Refer to "USB Audio System Recognition/Play Error" | Refer to USB Audio System Recognition/Play Error |
| No. 1 stereo jack adapter assembly | Refer to REMOVAL | |
| Extension module | Refer to REMOVAL |
SDARS SYSTEM FUNCTION (W/ SDARS SYSTEM)
| Symptom | Suspected Area | Refer To |
|---|---|---|
| Satellite radio broadcast cannot be received or reception is bad | Refer to "Satellite Radio Broadcast cannot be Received" | Refer to Satellite Radio Broadcast cannot be Received |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Satellite radio cannot receive pay type broadcasts | Refer to "Satellite Radio Broadcast cannot be Received" | Refer to Satellite Radio Broadcast cannot be Received |
| Radio and display receiver assembly | Refer to REMOVAL | |
| Satellite radio broadcast cannot be selected or after selecting broadcast, broadcast cannot be added into memory | Refer to "Satellite Radio Broadcast cannot be Received" | Refer to Satellite Radio Broadcast cannot be Received |
| Refer to "Satellite Radio Broadcast cannot be Selected or After Selecting Broadcast, Broadcast cannot be Added into Memory" | Refer to Satellite Radio Broadcast cannot be Selected or After Selecting Broadcast, Broadcast cannot be Added into Memory | |
| Radio and display receiver assembly | Refer to REMOVAL |
ENTUNE FUNCTION
| Symptom | Suspected Area | Refer To |
|---|---|---|
| An Entune system error message is displayed on the screen | Follow on screen instructions | - |
| Refer to "Confirm Cellular Phone Functionality" | Refer to Confirm Cellular Phone Functionality | |
| Refer To "Confirm Vehicle Headunit Functionality" | Refer to Confirm Vehicle Headunit Functionality | |
| Refer to "Entune Reset Procedure" in Operation Check | Refer to OPERATION CHECK | |
| Extension module | Refer to REMOVAL | |
| Entune apps and services are not operating as expected | Refer to "Confirm Cellular Phone Functionality" | Refer to Confirm Cellular Phone Functionality |
| Refer to "Confirm Vehicle Headunit Functionality" | Refer to Confirm Vehicle Headunit Functionality | |
| Refer to "Entune Reset Procedure" in Operation Check | Refer to OPERATION CHECK | |
| Extension module | Refer to REMOVAL | |
| Entune voice recognition is not possible (Voice recognition on the navigation system is normal) | Refer to "Confirm Cellular Phone Functionality" | Refer to Confirm Cellular Phone Functionality |
| Refer to "Confirm Vehicle Headunit Functionality" | Refer to Confirm Vehicle Headunit Functionality | |
| Refer to "Entune Reset Procedure" in Operation Check | Refer to OPERATION CHECK | |
| Extension module | Refer to REMOVAL | |
| Poor sound quality of Entune system | Confirm that cellular phone handset volume is turned up | - |
| Confirm that adequate signal is maintained during driving | - | |
| Refer to "Confirm Cellular Phone Functionality" | Refer to Confirm Cellular Phone Functionality | |
| Refer to "Confirm Vehicle Headunit Functionality" | Refer to Confirm Vehicle Headunit Functionality | |
| Refer to "Entune Reset Procedure" in Operation Check | Refer to OPERATION CHECK | |
| Extension module | Refer to REMOVAL |