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DTC B2311: Power Window Motor Malfunction: Description

WARNING: This page is about a different variant/trim than selected.

The power window regulator motor assembly is operated by the multiplex network master switch assembly, power window regulator switch assembly or rear power window regulator switch assembly. The power window regulator motor assembly has motor, regulator and ECU functions.

This DTC is output when the power window regulator motor assembly has a malfunction, or the ECU built into the power window regulator motor assembly determines that the fully closed window position has deviated approximately 20 mm (0.787 in.) or more from the normal position.

D-DOOR MOTOR (POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR DRIVER DOOR))

DTC No. DTC Detection Condition Trouble Area
B2311
  • Either condition is met:
    1. Power window regulator motor assembly malfunctions
    2. When ECU in power window regulator motor assembly determines that fully closed window position has deviated approx. 20 mm (0.787 in.) or more from normal position
  • Power window regulator motor assembly (for driver door)
  • Incorrect installation of power window components
  • Overheated power window regulator motor assembly
P-DOOR MOTOR (POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR FRONT PASSENGER DOOR))

DTC No. DTC Detection Condition Trouble Area
B2311
  • Either condition is met:
    1. Power window regulator motor assembly malfunctions
    2. When ECU in power window regulator motor assembly determines that fully closed window position has deviated approx. 20 mm (0.787 in.) or more from normal position
  • Power window regulator motor assembly (for front passenger door)
  • Incorrect installation of power window components
  • Overheated power window regulator motor assembly
RL-DOOR MOTOR (POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR REAR LH DOOR))

DTC No. DTC Detection Condition Trouble Area
B2311
  • Either condition is met:
    1. Power window regulator motor assembly malfunctions
    2. When ECU in power window regulator motor assembly determines that fully closed window position has deviated approx. 20 mm (0.787 in.) or more from normal position
  • Power window regulator motor assembly (for rear LH door)
  • Incorrect installation of power window components
  • Overheated power window regulator motor assembly
RR-DOOR MOTOR (POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR REAR RH DOOR))

DTC No. DTC Detection Condition Trouble Area
B2311
  • Either condition is met:
    1. Power window regulator motor assembly malfunctions
    2. When ECU in power window regulator motor assembly determines that fully closed window position has deviated approx. 20 mm (0.787 in.) or more from normal position
  • Power window regulator motor assembly (for rear RH door)
  • Incorrect installation of power window components
  • Overheated power window regulator motor assembly