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How To Proceed With Troubleshooting

HINT: 

  1. VEHICLE BROUGHT TO WORKSHOP 

    NEXT: Go to next step 

  2. INSPECT AUXILIARY BATTERY VOLTAGE 

    Standard voltage

    11 to 14 V

    If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding.

    NEXT: Go to next step 

  3. INSPECT COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM* 
    1. Using the Techstream, check if the CAN communication system is functioning normally. Refer to DIAGNOSIS SYSTEM .
      RESULT

      Result Proceed to
      CAN DTC is not output A
      CAN DTC is output B

      B → GO TO CAN COMMUNICATION SYSTEM (HOW TO PROCEED WITH TROUBLESHOOTING). Refer to  HOW TO PROCEED WITH TROUBLESHOOTING 

      A: Go to next step 

  4. INSPECT COMMUNICATION FUNCTION OF LIN COMMUNICATION SYSTEM* 
    1. Use the GTS to check if the LIN communication system is functioning normally.

      Result

      Result Proceed to
      LIN DTC is not output A
      LIN DTC is output B

      B → GO TO LIN COMMUNICATION SYSTEM (HOW TO PROCEED WITH TROUBLESHOOTING). Refer to  HOW TO PROCEED WITH TROUBLESHOOTING 

      A: Go to next step 

  5. CHECK FOR DTC* 
    1. Check for DTCs and write down any stored DTCs. Refer to DTC CHECK / CLEAR .
    2. Clear the DTCs.
    3. Check whether output of the same DTC(s), relevant to the EV or smart key systems, recurs by reproducing the symptoms indicated by the DTC(s) written down in the first step above.
      RESULT

      Result Proceed to
      DTC output does not recur A
      EV system DTC output recurs B
      Smart key system DTC output recurs C

      B → GO TO HYBRID CONTROL SYSTEM (HOW TO PROCEED WITH TROUBLESHOOTING). Refer to  HOW TO PROCEED WITH TROUBLESHOOTING 

      C → GO TO STEP 8 

      A: Go to next step 

  6. PROBLEM SYMPTOMS TABLE 
    RESULT

    Result Proceed to
    Fault is not listed in problem symptoms table A
    Fault is listed in problem symptoms table B

    B → GO TO STEP 8 

    A: Go to next step 

  7. OVERALL ANALYSIS AND TROUBLESHOOTING* 
    1. Terminals of ECU. Refer to TERMINALS OF ECU 
    2. Data List / Active Test. Refer to DATA LIST / ACTIVE TEST 

      NEXT: Go to next step 

  8. ADJUST, REPAIR OR REPLACE 

    NEXT: Go to next step 

  9. CONFIRMATION TEST 

    NEXT → END