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Unable to Unlock Steering Wheel (Engine cannot Start) [08/2013 - ]: Procedure

  1. CHECK ENGINE SWITCH (SWITCH CONDITION) 
    1. Check the power source mode change.
      1. When the key is inside the vehicle and the shift lever is in P, check that pressing the engine switch causes the power source mode to change as follows:

        OK

        off → on (ACC) → on (IG) → off

    NG → See step   14 

    OK: Go to next step 

  2. READ VALUE USING TECHSTREAM (UNLOCK REQUEST RECEIVE) 
    1. Use the Data List to check if the steering lock control is functioning properly. Refer to DATA LIST / ACTIVE TEST [08/2013 - ] .
      SMART KEY

      Tester Display Measurement Item/Range Normal Condition Diagnostic Note
      Unlock Request Receive Steering lock unlock command reception status/NG or OK NG: Unlock request not received
      OK: Unlock request received
      -

      OK

      The certification ECU receives an unlock request signal within 10 seconds of starting the engine, and OK is displayed on the Techstream screen.

    NG → See step   6 

    OK: Go to next step 

  3. CHECK HARNESS AND CONNECTOR (STEERING LOCK ECU - BODY GROUND) 
    1. Disconnect the D29 steering lock ECU connector.
    2. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      D29-1 (GND) - Body ground Always Below 1 Ω

    NG → REPAIR OR REPLACE HARNESS OR CONNECTOR 

    OK: Go to next step 

  4. CHECK HARNESS AND CONNECTOR (STEERING LOCK ECU - BATTERY) 
    1. Measure the voltage according to the value(s) in the table below.
      GTY305981Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

      Standard Voltage

      Tester Connection Condition Specified Condition
      D29-7 (B) - Body ground Always 11 to 14 V
      TEXT IN ILLUSTRATION

      *a Front view of wire harness connector
      (to Steering Lock ECU)

    NG → REPAIR OR REPLACE HARNESS OR CONNECTOR 

    OK: Go to next step 

  5. INSPECT STEERING LOCK ECU (IGE VOLTAGE) 
    1. Reconnect the D29 steering lock ECU connector.
    2. Move the shift lever to P.
      GTY306275Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    3. Measure the voltage according to the value(s) in the table below.

      Standard Voltage

      Tester Connection Condition Specified Condition
      D29-3 (IGE) - D29-1 (GND) Steering lock motor operating immediately after turning engine switch from off to on (IG) Below 1 V
      D29-3 (IGE) - D29-1 (GND) Steering lock motor not operating 11 to 14 V

      HINT: 

      When the steering lock is locked and the engine switch is turned on (IG), the steering lock motor activates to release the steering lock. The motor operates for 2 to 15 seconds.

      TEXT IN ILLUSTRATION

      *a Component with harness connected
      (Steering Lock ECU)

    NG → REPAIR OR REPLACE HARNESS OR CONNECTOR 

    OK → See step   12 

  6. READ VALUE USING TECHSTREAM (S CODE CHECK) 
    1. Use the Data List to check if the steering lock control is functioning properly. Refer to DATA LIST / ACTIVE TEST [08/2013 - ] .
      SMART KEY

      Tester Display Measurement Item/Range Normal Condition Diagnostic Note
      S Code Check S code certification result/NG or OK OK: S code certification result normal
      NG: S code certification result abnormal
      -

      OK

      OK is displayed on the Techstream.

    NG → See step   13 

    OK: Go to next step 

  7. READ VALUE USING TECHSTREAM (L CODE CHECK) 
    1. Use the Data List to check if the steering lock control is functioning properly. Refer to DATA LIST / ACTIVE TEST [08/2013 - ] .
      SMART KEY

      Tester Display Measurement Item/Range Normal Condition Diagnostic Note
      L Code Check L code certification result/NG or OK OK: L code certification result normal
      NG: L code certification result abnormal
      -

      OK

      OK is displayed on the Techstream.

    NG → See step   10 

    OK: Go to next step 

  8. REPLACE STEERING LOCK ACTUATOR ASSEMBLY (STEERING LOCK ECU) 
    1. Replace the steering lock actuator assembly (steering lock ECU). Refer to DISASSEMBLY [08/2013 - ] .

    NEXT: Go to next step 

  9. CHECK STEERING LOCK RELEASE OPERATION 
    1. Turn the engine switch on (IG).
    2. Operate the steering wheel and check the steering lock condition.

      OK

      Steering lock is released.

    NG → See step   13 

    OK → END (STEERING LOCK ECU IS DEFECTIVE) 

  10. REPLACE CERTIFICATION ECU 
    1. Replace the certification ECU. Refer to REMOVAL [08/2013 - ] .

    NEXT: Go to next step 

  11. READ VALUE USING TECHSTREAM (L CODE CHECK) 
    1. Use the Data List to check if the steering lock control is functioning properly. Refer to DATA LIST / ACTIVE TEST [08/2013 - ] .
      SMART KEY

      Tester Display Measurement Item/Range Normal Condition Diagnostic Note
      L Code Check L code certification result/NG or OK OK: L code certification result normal
      NG: L code certification result abnormal
      -

      OK

      OK is displayed on the Techstream.

    NG → See step   12 

    OK → END (CERTIFICATION ECU IS DEFECTIVE) 

  12. REPLACE STEERING LOCK ACTUATOR ASSEMBLY (STEERING LOCK ECU). Refer to  DISASSEMBLY [08/2013 - ] 
  13. REPLACE CERTIFICATION ECU. Refer to  REMOVAL [08/2013 - ] 
  14. GO TO SMART KEY SYSTEM (FOR START FUNCTION) (PROBLEM SYMPTOMS TABLE). Refer to  PROBLEM SYMPTOMS TABLE [08/2013 - ]