How To Proceed With Troubleshooting [08/2013 - 08/2016]: Procedure

Result

Result:  1

NEXT 

See step  2

HINT: 

• In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
• Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
• The following 5 items are important points for problem analysis:

  What	Vehicle model, system name
  When	Date, time, occurrence frequency
  Where	Whether the problem occurs at a specific location
  Under what conditions?	Whether the doors were locked or unlocked, whether the engine switch was on, whether the engine was running
  How did it happen?	Problem symptoms

Result

Result:  1

NEXT 

See step  3

1. Measure the battery voltage.

   Standard Voltage

   11 to 14 V

   If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

   HINT: 

   A simple method to determine whether the battery is discharged is to operate the horn.

   Result

   Proceed to
   NEXT

Result:  1

NEXT 

See step  4

HINT: 

When using the Techstream with the engine switch off, connect the Techstream to the DLC3 and turn a courtesy light switch on and off at intervals of 1.5 seconds or less until communication between the Techstream and the vehicle begins. Then select the vehicle type under manual mode and enter the following menus: Body Electrical / Smart Key. While using the Techstream, periodically turn a courtesy light switch on and off at intervals of 1.5 seconds or less to maintain communication between the Techstream and the vehicle.

Result

Result:  1

NEXT 

See step  5

1. Using the Techstream, check for CAN communication system DTCs.

   Refer to DIAGNOSIS SYSTEM [08/2013 - 04/2014] Refer to DIAGNOSIS SYSTEM [04/2014 - 08/2015] Refer to DIAGNOSIS SYSTEM [08/2015 - 08/2016]

   Result

   Result	Proceed to
   CAN DTCs are not output	A
   CAN DTCs are output	B

Result:  2

B 

GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [08/2013 - ] 

Result:  1

A 

See step  6

1. Using the Techstream, check for LIN communication system DTCs.

   Refer to DTC CHECK / CLEAR [08/2013 - ]

   Result

   Result	Proceed to
   LIN DTCs are not output	A
   LIN DTCs are output	B

Result:  2

B 

GO TO LIN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [08/2013 - 08/2016] 

Result:  1

A 

See step  7

1. Check for DTCs and make a note of any codes that are output.

   Body Electrical > Smart Key > Trouble Codes 

   Powertrain > Engine and ECT > Trouble Codes 

2. Based on the DTCs output above, proceed to each diagnostic procedure.

   Result

   Result	Proceed to
   DTCs are not output	A
   SFI system DTCs are output	B
   Steering lock system DTCs are output	C
   Immobilizer system DTCs are output	D

Result:  2

B 

GO TO DIAGNOSTIC TROUBLE CODE CHART 

for 2ZR-FAE: Refer to DIAGNOSTIC TROUBLE CODE CHART [08/2013 - 08/2014] Refer to DIAGNOSTIC TROUBLE CODE CHART [08/2014 - 08/2015] Refer to DIAGNOSTIC TROUBLE CODE CHART [08/2015 - 08/2016]

for 2ZR-FE: Refer to DIAGNOSTIC TROUBLE CODE CHART [08/2013 - 08/2014] Refer to DIAGNOSTIC TROUBLE CODE CHART [08/2014 - 08/2015] Refer to DIAGNOSTIC TROUBLE CODE CHART [08/2015 - 08/2016]

Result:  6

C 

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [08/2013 - 08/2015]  Refer to  DIAGNOSTIC TROUBLE CODE CHART [08/2015 - ] 

Result:  7

D 

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [08/2013 - ]  

Result:  1

A 

See step  8

1. Refer to Problem Symptoms Table.

   Refer to PROBLEM SYMPTOMS TABLE [08/2013 - ] 

   Result

   Result	Proceed to
   Fault is not listed in Problem Symptoms Table	A
   Fault is listed in Problem Symptoms Table	B

Result:  2

B 

See step  10

Result:  1

A 

See step  9

1. Data List / Active Test

   Refer to DATA LIST / ACTIVE TEST [08/2013 - ] 

2. Terminals of ECU

   Refer to TERMINALS OF ECU [08/2013 - 08/2016] 

   Result

   Proceed to
   NEXT

Result:  1

NEXT 

See step  10

HINT: 

If the certification ECU (smart key ECU assembly), ID code box ECU (immobilizer code ECU), steering lock ECU (steering lock actuator assembly), ECM, or electrical key transmitter sub-assembly are replaced, refer to Registration.

Refer to REGISTRATION [08/2013 - ] 

Result

Result:  1

NEXT 

See step  11

1. Clear the DTCs.

   Body Electrical > Smart Key > Clear DTCs 

   Powertrain > Engine and ECT > Clear DTCs 

2. Check for DTCs.

   Body Electrical > Smart Key > Trouble Codes 

   Powertrain > Engine and ECT > Trouble Codes 

   HINT: 

   Before checking for DTCs, perform the "DTC Output Confirmation Operation" of each diagnostic procedure.

   Result

   Result	Proceed to
   DTCs are not output	A
   Immobilizer system DTCs are output	B

Result:  1

A 

END 

Result:  2

B 

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [08/2013 - ]