Utility [08/2014 - ]
WARNING: This page is about a different variant/trim than selected.
- CHARGE CANCEL HISTORY NOTE:
- This function shows the reason/cause of plug-in charging failures.
- If plug-in charging is canceled, delayed or interrupted due to a cause other than a vehicle malfunction (no DTC output), the cause is memorized in the "Charge Cancel History".
- According to the items in the following table, the freeze frame data and accumulated total of occurrences are recorded in the Charge Cancel History when charging fails.
HINT:
- When an item is memorized in the Charge Cancel History, the next time the power switch is turned on (IG) a message is displayed on the multi-information display as "CHARGE RESULT:".
- Reading the freeze frame data that is recorded at the time when a charging failure occurs helps determine the cause of plug-in charging failure (canceled, delayed, etc.).
- Connect the Techstream to the DLC3.
- Turn the power switch on (IG).
- Enter the following menus: Powertrain / Plug-in Control / Utility / Charge Cancel History.
- Referring to the following table, confirm the "Charge Cancel History".USER OPERATION (CONNECTOR RELATED)
Tester Display
[Multi-information Display]Accumulated total memory Memorization Condition Possible Cause Action to be Taken Charges Canceled (Charge Connector Not Engaged Properly)
[CHARGE STOPPED DUE TO CHARGE CONNECTOR OPERATION]Stored During plug-in charging, the latch release button on the charging connector is pressed longer than a certain period of time before the HV battery becomes fully charged. Vehicle Service life of engagement parts on the charging connector or charging inlet Inspect the charging cable. Refer to INSPECTION [08/2014 - ] PISW circuit malfunction (open/short) Check PISW signal circuit. Refer to DIAGNOSTIC TROUBLE CODE CHART [08/2014 - ] User - Charging connector connection not secured properly
- Latch release button pressed too long (mis-operation)
Interview customer and provide instruction on usage Charges Canceled (Power Failure)
[CHARGE STOPPED DUE TO OUTAGE OR PLUG REMOVE]Stored During plug-in charging, AC power is cut off (including voltage drop) or CPLT (control pilot signal) cannot be received with the charging cable correctly connected. Vehicle Charging cable internal malfunction Inspect the charging cable. Refer to ON-VEHICLE INSPECTION [08/2014 - ] CPLT (control pilot signal) circuit malfunction (open/short) Check Control Pilot Signal Circuit. Refer to Control Pilot Signal Circuit [08/2014 - ] Charging environment - Plug disconnected
- Power outage
Interview customer and provide instruction on usage Charging station self-diagnosis error - Check the charging station
- Charge with the charging cable provided with the vehicle
User Charging connector disconnected Interview customer and provide instruction on usage CHARGING CABLE/CHARGING EQUIPMENTTester Display
[Multi-information Display]Accumulated total memory Memorization Condition Possible Cause Action to be Taken Charges Canceled (AC Line)
[CHARGE STOPPED DUE TO CHARGE CABLE OR OTHER]- AC voltage is not output for a certain period of time even though the charging cable is connected correctly and CPLT (control pilot signal) is generated. Vehicle - Open in the AC line in the charging cable
- Open in the AC line (Electric vehicle charger assembly - Electric vehicle charger cable)
- Inspect the charging cable
- Check AC line (Electric vehicle charger assembly - Electric vehicle charger cable). Refer to Open in AC Line [08/2014 - ]
Charging environment Open in the AC line in the charging station - Check charging station
- Charge with the charging cable provided with the vehicle
Charges Canceled (CCID Relay)
[CHARGE STOPPED DUE TO CHARGE CABLE OR OTHER]- AC voltage is applied to the electric vehicle charger assembly for a certain period of time before the charging cable CCID relay is closed. Vehicle Charging cable CCID relay is stuck closed Inspect the charging cable. Refer to ON-VEHICLE INSPECTION [08/2014 - ] Charging environment Charging station CCID relay is stuck closed - Check charging station
- Charge with the charging cable provided with the vehicle
Charges Canceled (Nonstandard Cable)
[CHARGE STOPPED DUE TO CHARGE CABLE OR OTHER]- Non-standard CPLT (control pilot signal) pulse received for a certain number of times or non-standard duty received. Vehicle Charging cable malfunction Inspect the charging cable. Refer to ON-VEHICLE INSPECTION [08/2014 - ] Charging environment Incompatible with charging station used - Check charging station
- Charge with the charging cable provided with the vehicle
OTHERTester Display
[Multi-information Display]Accumulated total memory Memorization Condition Possible Cause Action to be Taken Charges Canceled (Battery Temperature)
[CHARGE COMPLETE (RESTRICTED DUE TO BATT. TEMP.)]Stored HV battery temperature is too high and SOC is too low when charging completed Charging environment Drop in SOC at full charge due to extremely hot HV battery Explain to the customer that SOC at full charge drops if the HV battery is too hot Charges Canceled (Rated Electricity Power Supply)
[CHARGE STOPPED DUE TO INSUFF. POWER SUPPLY]- AC power voltage is not as specified or 120 V outlet charge power decreased due to AC line circuit impedance, etc. Vehicle AC voltage sensor (VAC sensor) malfunction Check VAC sensor. Refer to DIAGNOSTIC TROUBLE CODE CHART [08/2014 - ] Charging environment - Decrease in 120 V outlet charge power from the infrastructure side
- System voltage decreased due to use of a multi-outlet or an extension cord
Interview customer and provide instruction on usage Charges Canceled (+B)
[CHARGE STOPPED TO PROTECT BATTERY DUE TO HI ELEC. CONSUMP.]Stored During plug-in charging, HV battery charge power drops and low SOC is detected. Vehicle Discharged auxiliary battery - Turn the power switch on (READY) and leave the vehicle for 15 min (to charge the auxiliary battery)
Explain to the customer that the auxiliary battery will discharge when the vehicle is left without being started for a long time.
- Inspect auxiliary battery. Refer to ON-VEHICLE INSPECTION [08/2014 - ]
User SOC dropped because auxiliary power consumption increased due to the use of accessories or turning the power switch on (IG) Explain to the customer to minimize auxiliary power consumption during plug-in charging Charges Canceled (System)
[ - ]- System malfunction is detected if plug-in charging status cannot be switched to start or the auxiliary battery is discharged (including large auxiliary load). Vehicle Discharged auxiliary battery Inspect auxiliary battery. Refer to ON-VEHICLE INSPECTION [08/2014 - ] DELAYEDTester Display
[Multi-information Display]Accumulated total memory Memorization Condition Possible Cause Action to be Taken Charges Delayed (Charge Control Value Low)
[ - ]Stored During plug-in charging, WIN (charge control value) remains low for a certain period of time. Charging environment WIN (charge control value) decreased due to extremely low or high temperature environment Explain to the customer that charge time may be longer depending on ambient temperature Charges Delayed (+B)
[ - ]Stored When charge power being monitored is compared to outlet charge power from the electric vehicle charger assembly, auxiliary power consumption exceeding the allowable auxiliary power consumption is detected. User Charge power dropped because auxiliary power consumption increased due to the use of accessories or turning the power switch on (IG) Explain to the customer to minimize auxiliary power consumption during plug-in charging Charges Delayed (Charger Output Low)
[ - ]Stored Outlet charge power remains constant for a certain period of time when target charge power is constant. Vehicle Electric vehicle charger assembly internal thermistor malfunction Replace Electric vehicle charger assembly. Refer to COMPONENTS [08/2014 - ] Charging environment - Electric vehicle charger assembly output limitations in extremely hot environments
- System voltage decreased due to use of a multi-outlet or an extension cord
Interview customer and provide instruction on usage
- Charge Cancel History Freeze Frame Data
HINT:
- Up to three of the most recent data for each "Charge Cancel History" group (user operation (connector related), charging cable/charging equipment, others, and delay) is recorded as freeze frame data.
- The latest "Charge Cancel History" freeze frame data can record data at the time a charging failure is detected as well as up to 3 seconds from that point. Freeze frame data is useful when performing troubleshooting or interviewing a customer because the plug-in charging failure condition (canceled, delayed, etc.) and user operation condition can be accurately confirmed by reading it. It can also be useful when performing a reproduction test.
- With the latest "Charge Cancel History" freeze frame data, the charging failure detection point changes between point 3 and 4 depending on the conditions.
- Connect the Techstream to the DLC3.
- Turn the power switch on (IG).
- Enter the following menus: Powertrain / Plug-in Control / Utility / Charge Cancel History.
- Select "Charge Cancel History" to display the freeze frame data for the time a plug-in charge failure (canceled, delayed, etc.) occurred.
- Check the freeze frame Data recorded with the Charge Cancel History.CHARGE CANCEL HISTORY FREEZE FRAME DATA
Tester Display Measurement Item/Range Normal Condition Diagnostic Note Charging Control Status - Charge control status/
- 0, 1, 2, 3 or 4
0: Initial state
1: Start
2: Charging
3: Interrupted
4: EndProgress of charging sequence can be checked. On-Board Charger Input Voltage - Effective AC voltage (VAC sensor value) input to the electric vehicle charger assembly from the charging inlet/
- V
Almost the same as rated voltage - Whether input voltage was too low or the voltage output from the electric vehicle charger assembly was too low (due to boost circuit malfunction, etc.) can be checked.
- The VAC sensor is located inside the electric vehicle charger assembly and sends a signal to the plug-in charge control ECU assembly via the electric vehicle charger assembly.
On-Board Charger Stopping Input Voltage - Effective AC voltage (VAC sensor value) input to the electric vehicle charger assembly from the charging inlet when the charger is not operating/
- V
Almost the same as rated voltage - Rated Electricity Power Supply - Rated power for charging when the electric vehicle charger cable assembly is connected/
- kW
1.44 kW: Rated power AC 100 V
2.00 kW: Rated power AC 200 VThe rated power appropriate for the capacity of the electric vehicle charger assembly is set based on the AC voltage and rated amperage. Current Upper Limit Value - Upper limit of amperage which can be input from the EVSE (charging station)/
- A
- ILMT duty value requested by the plug-in charge control ECU assembly to the electric vehicle charger assembly at the ILMT terminal. Charger Output Current - Amperage (ICHG sensor value) output from the electric vehicle charger assembly/
- A
- The ICHG sensor is located inside the electric vehicle charger assembly and sends a signal to the plug-in charge control ECU assembly via the electric vehicle charger assembly. Offset Value of Charger Output Current - Offset value of amperage (ICHG sensor value) output from the electric vehicle charger assembly/
- A
- - Charger Output Voltage - Voltage (VCHG sensor value) output from the electric vehicle charger assembly/
- V
- The VCHG sensor is located inside the electric vehicle charger assembly and sends a signal to the plug-in charge control ECU assembly via the electric vehicle charger assembly. Auxiliary Battery Voltage - Auxiliary battery voltage/
- V
10.0 to 15.0 V: Always - SOC - HV battery state of charge/
- %
0.0 to 100.0%: Always - Battery Minimum Temperature - HV battery minimum temperature/
- °C
- Low HV battery temperature may be the cause of charge time delay. Plug-in Charge Start Signal - Power source condition of plug-in charge system/
- ON or OFF
ON: Power ON
OFF: Power OFFAn activation signal generated by the plug-in charge control ECU assembly. Battery Current - HV battery current/
- A
-170 to 230 A: Always HV battery current monitored by the power management control ECU. Battery Current (High Accuracy) - HV battery current/
- A
-27 to 13 A: Plug-in charging HV battery current (high accuracy) monitored by the power management control ECU. Battery Voltage - HV battery voltage/
- V
168.0 to 229.6 V: Always HV battery voltage monitored by the power management control ECU. On-Board Charger Status - Electric vehicle charger assembly charging condition/
- 0, 1 or 2
0: Stand-by
1: Ready
2: Abnormal interruption- Signals are input from the electric vehicle charger assembly to the plug-in charge control ECU assembly.
- The status of the signal has 3 patterns; Stand-by, Ready and Abnormal interruption
Normal Charging Complete Status - Normal charging completion state/
- Incomp or Complete
Incomp: Normal charging not complete
Complete: Normal charging complete- Push Charging Complete Status - Push charging completion state/
- Incomp or Complete
Incomp: Push charging not complete
Complete: Push charging complete- CPLT Duty Ratio - Duty value of CPLT signal generated at the electric vehicle charger cable assembly side (including EVSE (charging station))/
- %
- - Whether the amperage was limited to the needs of EVSE (charging station)) can be checked.
- Allowable amperage from EVSE (charging station) can be determined based on CPLT duty. (Allowable amperage [A] = CPLT duty value x 0.6)
- The plug-in charge control ECU assembly commands the electric vehicle charger assembly to limit the amperage (ILMT, etc.) based on CPLT duty value, however the allowable amperage is not exactly the same as the value obtained using the above formula.
CPLT Pulse Time - Duration of 1 cycle of CPLT/
- μs
980 to 1020 μs: CPLT (control pilot signal) generated Whether a non-standard cable was used can be checked. CPLT Status - Generation of CPLT (control pilot signal)/
- ON or OFF
ON: CPLT (control pilot signal) generated
ON: CPLT (control pilot signal) not generated- Target Charge Power - Charging power target value/
- kW
- - Request Charge Power - Charging power command sent from the plug-in charge control ECU assembly to the electric vehicle charger assembly/
- kW
0.00 to 2.00 kW - Charge Control Value - WIN (charge control value) of chargeable HV battery/
- kW
- - Whether charging is limited by HV battery control can be checked.
- Positive value indicates charging.
Charge Control Value Limit - Charging WIN (charge control value) (HV battery side WIN (charge control value) + WIN (charge control value) when offset learning fails)/
- kW
- - Whether charging is limited by HV battery control can be checked.
- Negatives value indicates charging.
Request CCID Relay Connect - CCID relay connection request/
- ON or OFF
OFF: CCID relay connection not requested
ON: CCID relay connection requested- SMR Status - SMR connection state/
- Unconnect or Connect
Unconnect: SMR OFF
Connect: SMR ON- Request CHRB Connect - CHRB relay connection request/
- ON or OFF
OFF: CHRB relay open requested
ON: CHRB relay close requestedRequest sent to CHRB relay excitation cable Request CHRG Connect - CHRG relay connection request/
- ON or OFF
OFF: CHRG relay open requested
ON: CHRG relay close requestedRequest sent to CHRG relay excitation cable Charge Cable Inserted - Electric vehicle charger cable assembly insertion condition without considering ON/OFF of the latch release button (PI switch)/
- ON or OFF
OFF: Electric vehicle charger cable assembly not inserted
ON: Electric vehicle charger cable assembly insertedConnection condition, open, connection failure, etc. of the electric vehicle charger cable assembly can be checked. Charge Cable Engaged - Electric vehicle charger cable assembly latch release button (PI switch) condition/
- ON or OFF
OFF: Latch release button (PI switch) engaged when electric vehicle charger cable assembly inserted
ON: Latch release button (PI switch) released when electric vehicle charger cable assembly insertedConnection condition, open, connection failure, etc. of the electric vehicle charger cable assembly can be checked. Request On-Board Charger Start - Electric vehicle charger assembly activation request/
- ON or OFF
OFF: Electric vehicle charger assembly deactivation requested
ON: Electric vehicle charger assembly activation requested- Charger Gate Request - CHEN signal (electric vehicle charger gate open/close) request/
- Close or Open
Close: Electric vehicle charger gate close requested
Open: Electric vehicle charger gate open requested- Charging Permit Status - Charging permission status/
- ON or OFF
- - Charge Power Request Capability Status - Charge power request transmission status/
- NG or OK
- - Charging Time - Plug-in charging time/
- min
- - Charging Suspended Time - Duration of plug-in charging temporary cancellation/
- s
- - IG Status - IG condition/
- ON or OFF
OFF: IG OFF
ON: IG ON- A/C Inverter Gate Status - A/C inverter gate status/
- ON or OFF
OFF: A/C inverter gate not operating
ON: A/C inverter gate operating- Remote A/C Request - Remote air conditioning system request status/
- ON or OFF
OFF: Remote air conditioning system not requested
ON: Remote air conditioning system requested- Request DC/DC Converter Stop - Hybrid vehicle converter prohibition signal/
- ON or OFF
OFF: Not requested
ON: Requested- Auxiliary Battery Low after DC/DC Converter Stop - Drop in auxiliary battery SOC after the hybrid vehicle converter stops operating/
- ON or OFF
OFF: Did not drop
ON: Dropped- Request Current Sensor Offset Learning - Current sensor offset learning request/
- ON or OFF
OFF: Not requested
ON: Requested-