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How To Proceed With Troubleshooting

WARNING: This page is about a different car, the 2013 Toyota RAV4. However, it is still accessible from the selected car via links, so may be relevant.

HINT: 

*: Use the Techstream.

  1. VEHICLE BROUGHT TO WORKSHOP 

    NEXT: Go to next step 

  2. CUSTOMER PROBLEM ANALYSIS 
    1. Confirm problem symptoms. Refer to HOW TO PROCEED WITH TROUBLESHOOTING .

      NEXT: Go to next step 

  3. PASSENGER AIRBAG ON/OFF INDICATOR CHECK 
    1. Proceed to Diagnosis System. Refer to DIAGNOSIS SYSTEM .

      NEXT: Go to next step 

  4. CHECK DTC (Present and Past DTCs)* 
    1. Check for DTCs. Refer to DTC CHECK / CLEAR .
      RESULT

      Result Proceed to
      DTC is output. A
      DTC is not output. B

      B → GO TO PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE  

      A: Go to next step 

  5. DTC CHART 
    1. Proceed to Diagnostic Trouble Code Chart. Refer to DIAGNOSTIC TROUBLE CODE CHART .

      NEXT: Go to next step 

  6. CIRCUIT INSPECTION* 

    NEXT: Go to next step 

  7. REPAIR 

    NEXT: Go to next step 

  8. CLEAR DTCS (Present and Past DTCs)* 
    1. Clear the DTCs. Refer to DTC CHECK / CLEAR .

      NEXT: Go to next step 

  9. CHECK DTC (Present and Past DTCs)* 
    1. Check for DTCs. Refer to DTC CHECK / CLEAR .
      RESULT

      Result Proceed to
      DTC is not output. A
      DTC is output. B

      B → GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART 

      A: Go to next step 

  10. SYMPTOM SIMULATION 
    1. Check the passenger airbag ON/OFF indicator condition.
      RESULT

      Result Proceed to
      Passenger airbag ON/OFF indicator is operating normally. A
      Passenger airbag ON/OFF indicator ("OFF") and SRS warning light come on. B

      B → GO TO AIRBAG SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING 

      A: Go to next step 

  11. CONFIRMATION TEST 

    NEXT → END