How To Proceed With Troubleshooting [12/2015 - ]: Procedure

Result

Result: 

NEXT 

See step  2

HINT: 

• In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
• Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
• The following 5 items are important points in the problem analysis:

  What	Vehicle model, system name
  When	Date, time, occurrence frequency
  Where	Road conditions
  Under what conditions?	Running conditions, driving conditions, weather conditions
  How did it happen?	Problem symptoms

Result

Result: 

NEXT 

See step  3

Standard voltage

11 to 14 V

If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

Result

Result: 

NEXT 

See step  4

1. Use the Techstream to check if the CAN communication system is functioning normally.

   Refer to DIAGNOSIS SYSTEM [12/2015 - 08/2016] , or refer to DIAGNOSIS SYSTEM [08/2016 - 11/2017] , or refer to DIAGNOSIS SYSTEM [11/2017 - 08/2018] , or refer to DIAGNOSIS SYSTEM [08/2018 - ]

   Result

   Result	Proceed to
   CAN communication DTC is not output	A
   CAN communication DTC is output	B

Result: 

B 

Go To CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [12/2015 - 08/2016]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [08/2016 - 11/2017]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [11/2017 - ] 

Result: 

A 

See step  5

1. Use the Techstream to check if the (LIN) is functioning normally.

   Refer to DTC CHECK / CLEAR [12/2015 - ]

   Result

   Result	Proceed to
   LIN Communication DTC is not output	A
   LIN Communication DTC is output	B

Result: 

B 

Go To LIN COMMUNICATION SYSTEM. Refer to  DIAGNOSTIC TROUBLE CODE CHART [12/2015 - 11/2017]  , or refer to  DIAGNOSTIC TROUBLE CODE CHART [11/2017 - ] 

Result: 

A 

See step  6

1. Check for DTC and note any codes that are output.

   Refer to DTC CHECK / CLEAR [12/2015 - ] 

2. Clear the DTC.
3. Recheck for DTC.

   Result

   Result	Proceed to
   DTC is not output	A
   DTC is output	B

Result: 

B 

Go To DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [12/2015 - 08/2016]  , or refer to  DIAGNOSTIC TROUBLE CODE CHART [08/2016 - ]  

Result: 

A 

See step  7

1. Check that the engine starts normally when the engine switch is pushed while the brake pedal is depressed and the shift lever is in P.
2. Check that the power source mode can be changed by pushing the engine switch.

   HINT: 

   Without depressing the brake pedal, push the engine switch repeatedly. The power source mode should change from off to on (ACC), to on (IG) and back to off. With the brake pedal depressed, push the engine switch. The engine should start regardless of the original powersource mode.

   OK

   Engine can start normally.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  8

Result

Result: 

B 

See step  10

Result: 

A 

See step  9

1. Terminals of ECU

   Refer to TERMINALS OF ECU [12/2015 - ] 

2. Data List / Active Test

   Refer to DATA LIST / ACTIVE TEST [12/2015 - ] 

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  10

Result

Result: 

NEXT 

See step  11

Result

Result: 

NEXT 

END