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Back Door Entry Lock Function does not Operate [08/2019 - ]: Procedure

  1. CHECK POWER DOOR LOCK OPERATION 
    1. When the door control switch on the power window regulator master switch is operated, check that the doors unlock and lock according to the switch operation.

      Refer to OPERATION CHECK [08/2019 - 08/2022] , or refer to OPERATION CHECK [08/2022 - ]

      Result

      Result Proceed to
      Door locks operate normally A
      Door locks do not operate B

    Result: 

    GO TO POWER DOOR LOCK CONTROL SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [08/2019 - ] 

    Result: 

    See step  2

  2. READ VALUE USING TECHSTREAM (TR/B-DOOR LOCK SW) 
    1. Connect the Techstream to the DLC3.
    2. Turn the engine switch on (IG).
    3. Turn the Techstream on.
    4. Enter the following menus: Body Electrical / Smart Key / Data List.
    5. Read the Data List according to the display on the Techstream.
      BODY ELECTRICAL > SMART KEY > DATA LIST

      Tester Display Measurement Item Range Normal Condition Diagnostic Note
      Tr/B-Door Lock SW Back door control switch (lock switch) ON or OFF ON: Back door control switch (lock switch) pushed
      OFF: Back door control switch (lock switch) not pushed
      • Displays whether the back door control switch (lock switch) is on or off.
      • Use this Data List item to help determine if there is a switch malfunction when the back door lock function does not operate.

      OK

      The Techstream display changes correctly in response to the operation of the Back door control switch.

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY). Refer to  REMOVAL [08/2019 - ] 

    Result: 

    NG 

    See step  3

  3. CHECK HARNESS AND CONNECTOR (BACK DOOR CONTROL SWITCH - MULTIPLEX NETWORK DOOR ECU) 
    1. Disconnect the W11 back door control switch connector.
    2. Disconnect the W10 multiplex network door ECU connector.
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      W11-1 (SUP) - W10-17 (SUP) Always Below 1 Ω
      W11-2 (E3) - W10-21 (E3) Always Below 1 Ω
      W11-1 (SUP) or W10-17 (SUP) - Body ground Always 10 kΩ or higher
      W11-2 (E3) or W10-21 (E3) - Body ground Always 10 kΩ or higher

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

    Result: 

    OK 

    See step  4

  4. INSPECT BACK DOOR CONTROL SWITCH (LOCK SWITCH) 
    1. Remove the back door control switch.
      GTY914179Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Component without harness connected
      (to Back Door Control Switch)

      Refer to DISASSEMBLY [08/2015 - ]

    2. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      1 (SUP) - 2 (E) No switch pushed 10 kΩ or higher
      1 (SUP) - 2 (E) Lock switch pushed Below 1 Ω

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPLACE BACK DOOR CONTROL SWITCH. Refer to  DISASSEMBLY [08/2015 - ] 

    Result: 

    OK 

    See step  5

  5. CHECK HARNESS AND CONNECTOR (CERTIFICATION ECU (SMART KEY ECU ASSEMBLY) - MULTIPLEX NETWORK DOOR ECU) 
    1. Disconnect the F112 certification ECU (smart key ECU assembly) connector.
    2. Disconnect the V2 multiplex network door ECU connector.
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      F112-5 (TSW5) - V2-11 (HSWZ) Always Below 1 Ω
      F112-13 (TSW6) - V2-20 (SUP2) Always Below 1 Ω
      F112-5 (TSW5) or V2-11 (HSWZ) - Body ground Always 10 kΩ or higher
      F112-13 (TSW6) or V2-20 (SUP2) - Body ground Always 10 kΩ or higher

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE MULTIPLEX NETWORK DOOR ECU. Refer to  DISASSEMBLY [08/2015 - ] 

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR