How To Proceed With Troubleshooting [06/2016 - ]: Procedure

Result

Result: 

NEXT 

See step  2

HINT: 

• In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
• Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.

• The following 5 items are important points in the problem analysis:

  What	Vehicle model, system name
  When	Date, time, occurrence frequency
  Where	Road conditions
  Under what conditions?	Running conditions, driving conditions, weather conditions
  How did it happen?	Problem symptoms

Result

Result: 

NEXT 

See step  3

Standard Voltage

11 to 14 V

If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

Result

Result: 

NEXT 

See step  4

1. Use the Techstream to check if the CAN Communication system is functioning normally.

   Refer to DIAGNOSIS SYSTEM [06/2016 - 03/2017] , or refer to DIAGNOSIS SYSTEM [03/2017 - ]

   Result

   Result	Proceed to
   CAN DTCs are not output	A
   CAN DTCs are output	B

Result: 

B 

GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [06/2016 - 03/2017]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [03/2017 - ] 

Result: 

A 

See step  5

1. Using the Techstream, inspect the LIN communication function to ensure there are no malfunctions in the communication system.

   Refer to DTC CHECK / CLEAR [06/2016 - ]

   Result

   Result	Proceed to
   DTC is not output	A
   DTC is output	B

Result: 

B 

GO TO LIN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [06/2016 - ] 

Result: 

A 

See step  6

HINT: 

Refer to DTC Check / Clear.

Refer to DTC CHECK / CLEAR [06/2016 - ] 

Result

Result: 

B 

GO TO DTC CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [06/2016 - ]  

Result: 

A 

See step  7

HINT: 

Refer to Problem Symptoms Table.

Refer to PROBLEM SYMPTOMS TABLE [06/2016 - ] 

Result

Result: 

B 

See step  11

Result: 

A 

See step  8

HINT: 

Refer to Data List / Active Test.

Refer to DATA LIST / ACTIVE TEST [06/2016 - ] 

Result

Result: 

B 

See step  11

Result: 

A 

See step  9

HINT: 

Refer to Terminals of ECU.

Refer to TERMINALS OF ECU [06/2016 - ] 

Result

Result: 

NG 

See step  11

Result: 

OK 

See step  10

HINT: 

Refer to Symptom Simulation.

Refer to HOW TO PROCEED WITH TROUBLESHOOTING [06/2016 - 03/2017] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [03/2017 - ]

Result

Result: 

NEXT 

See step  11

Result

Result: 

NEXT 

See step  12

Result

Result: 

NEXT 

See step  13

Result

Result: 

NEXT 

See step  14

Result

Result: 

NEXT 

END