How To Proceed With Troubleshooting [10/2014 - 10/2015]: Procedure

Result

NEXT 

See step  2

1. Interview the customer and confirm the problem (Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2014 - 10/2015] ).

   Result

   Proceed to
   NEXT

NEXT 

See step  3

Standard Voltage

11 to 14 V

If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

HINT: 

A simple method to determine whether the battery is depleted is to operate the horn.

Result

NEXT 

See step  4

1. Check for DTCs and make a note of any codes that are output (Refer to DTC CHECK / CLEAR [10/2014 - ] ).

   HINT: 

   When CAN and/or LIN communication DTCs are output, repair the CAN and/or LIN communication systems before performing diagnosis (Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2014 - 10/2015] Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2014 - 10/2015] for LIN).

   Result

   Result	Proceed to
   DTCs are not output. (Problem symptom cannot be confirmed or reproduced.)	A
   DTCs are not output. (Problem symptom can be confirmed and reproduced.)	B
   Steering lock system DTC is output.	C

   HINT: 

   • When steering lock system DTCs are output, refer to Diagnostic Trouble Code Chart (Refer to DIAGNOSTIC TROUBLE CODE CHART [10/2014 - ] ).
   • The steering lock system does not store history DTCs.

Result: 

B 

See step  6

Result: 

C 

See step  8

Result: 

A 

See step  5

1. Proceed to How to Proceed with Troubleshooting (Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2014 - 10/2015] ).

   Result

   Proceed to
   NEXT

NEXT 

See step  6

1. Proceed to Problem Symptoms Table (Refer to PROBLEM SYMPTOMS TABLE [10/2014 - ] ).

   Result

   Result	Proceed to
   Fault is not listed in Problem Symptoms Table.	A
   Fault is listed in Problem Symptoms Table.	B

Result: 

B 

See step  8

Result: 

A 

See step  7

1. Proceed to Data List / Active Test (Refer to DATA LIST / ACTIVE TEST [10/2014 - ] ).
2. Proceed to Terminals of ECU (Refer to TERMINALS OF ECU [10/2014 - ] ).

   Result

   Proceed to
   NEXT

NEXT 

See step  9

Result

NEXT 

See step  9

Result

NEXT 

See step  10

1. Clear the DTCs (Refer to DTC CHECK / CLEAR [10/2014 - ] ).
2. Check for DTCs and make a note of any codes that are output (Refer to DTC CHECK / CLEAR [10/2014 - ] ).

   HINT: 

   Perform the DTC output confirmation operation.

   Result

   Result	Proceed to
   DTCs are not output.	A
   Steering lock system DTC is output.	B

Result: 

A 

END 

Result: 

B 

Refer to DIAGNOSTIC TROUBLE CODE CHART 

(Refer to DIAGNOSTIC TROUBLE CODE CHART [10/2014 - ] )