DTC B2311: Power Window Motor Malfunction [08/2013 - ]: Procedure
- CHECK FOR DTC
- Clear the DTCs.
Refer to DTC CHECK / CLEAR [08/2013 - ]
Body Electrical > D-Door Motor > Clear DTCs
- Check for DTCs.
Refer to DTC CHECK / CLEAR [08/2013 - ]
Body Electrical > D-Door Motor > Trouble Codes
OK
DTC B2311 is not output.
Result
Proceed to OK NG
Result: 1
OK
USE SIMULATION METHOD TO CHECK: HOW TO PROCEED WITH TROUBLESHOOTING [08/2013 - 04/2014] , HOW TO PROCEED WITH TROUBLESHOOTING [04/2014 - 08/2016] , HOW TO PROCEED WITH TROUBLESHOOTING [08/2016 - 08/2017] , HOW TO PROCEED WITH TROUBLESHOOTING [08/2017 - ]
Result: 3
NG
See step 2
- Clear the DTCs.
- CHECK HARNESS AND CONNECTOR (POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR DRIVER DOOR) - BATTERY AND BODY GROUND)
- Measure the voltage according to the value(s) in the table below.
Standard Voltage
Tester Connection Condition Specified Condition H9-2 (B) - H9-1 (GND) Always 11 to 14 V - Measure the resistance according to the value(s) in the table below.
Standard Resistance
Tester Connection Condition Specified Condition H9-1 (GND) - Body ground Always Below 1 Ω Result
Proceed to OK NG
Result: 2
NG
REPAIR OR REPLACE HARNESS OR CONNECTOR
Result: 1
OK
See step 3
- Measure the voltage according to the value(s) in the table below.
- PERFORM ACTIVE TEST USING TECHSTREAM (D-DOOR MOTOR)
- Connect the Techstream to the DLC3.
- Turn the ignition switch to ON.
- Turn the Techstream on.
- Enter the following menus: Body Electrical / D-Door Motor / Active Test.
- Perform the Active Test according to the display on the Techstream.WARNING:
Be careful to avoid injuries as this test causes vehicle parts to move. During the Active Test, the jam protection function will not operate.
Body Electrical > D-Door Motor > Active Test
Tester Display Measurement Item Control Range Diagnostic Note Power Window Power window OFF / DOWN / UP - Body Electrical > D-Door Motor > Active Test
Tester Display Power Window OK
Driver door power window motor operates.
Result
Proceed to OK NG
Result: 2
NG
REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR DRIVER DOOR): REMOVAL [08/2013 - ]
Result: 1
OK
See step 4
- PERFORM INITIALIZATION (FOR DRIVER DOOR)
- Initialize the power window regulator motor assembly (for driver door).
Refer to INITIALIZATION [08/2013 - 08/2016] Refer to INITIALIZATION [08/2016 - ]
Result
Proceed to NEXT
Result: 1
NEXT
See step 5
- Initialize the power window regulator motor assembly (for driver door).
- CHECK POWER WINDOW CONTROL SYSTEM (FOR DRIVER DOOR)
- Check that the driver door power window operates normally by opening and closing the window.
Refer to OPERATION CHECK [08/2013 - 08/2016] Refer to OPERATION CHECK [08/2016 - ]
OK
Driver door power window operates normally.
Result
Proceed to OK NG
Result: 2
NG
REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR DRIVER DOOR): REMOVAL [08/2013 - ]
Result: 1
OK
See step 6
- Check that the driver door power window operates normally by opening and closing the window.
- CHECK WHETHER PARTS HAVE BEEN INSTALLED CORRECTLY
- Check that the power window components are installed correctly.
OK
Power window components are installed correctly.
Result
Proceed to OK NG
Result: 2
NG
INSTALL PARTS CORRECTLY
Result: 1
OK
See step 7
- Check that the power window components are installed correctly.
- CHECK DTC OUTPUT
- Turn the ignition switch off.
- Wait for at least 10 seconds, and then turn the ignition switch to ON.
- Check for DTCs.
Refer to DTC CHECK / CLEAR [08/2013 - ]
Body Electrical > D-Door Motor > Trouble Codes
OK
DTC B2311 is not output.
Result
Proceed to OK NG
Result: 1
OK
END
Result: 2
NG
REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR DRIVER DOOR). Refer to REMOVAL [08/2013 - ]