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How To Proceed With Troubleshooting [06/2015 - ]: Procedure

  1. VEHICLE BROUGHT TO WORKSHOP 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  2

  2. CUSTOMER PROBLEM ANALYSIS 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  3

  3. CONNECT TECHSTREAM TO THE DLC3* 

    HINT: 

    If the display on the Techstream indicates a communication error, inspect the DLC3.

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  4

  4. CHECK DTC AND FREEZE FRAME DATA* 

    Refer to DTC CHECK / CLEAR [06/2015 - ] 

    HINT: 

    • Make sure to save freeze frame data because the data is necessary for performing simulation tests.
    • When any CAN communication system DTCs are output, perform troubleshooting on the CAN communication system first.
    • Check the DTC(s) and freeze frame data for the FC control system and EV control system as well.

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  5

  5. CLEAR DTC AND FREEZE FRAME DATA* 

    Refer to DTC CHECK / CLEAR [06/2015 - ] 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  6

  6. CONDUCT VISUAL INSPECTION 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  7

  7. CONFIRM PROBLEM SYMPTOMS 

    Result

    Result Proceed to
    Malfunction does not occur A
    Malfunction occurs B

    Result: 

    B 

    See step  10

    Result: 

    A 

    See step  8

  8. DUPLICATE CONDITIONS THAT PRODUCE SYMPTOMS 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  9

  9. CHECK FOR DTCS* 

    Refer to DTC CHECK / CLEAR [06/2015 - ] 

    Result

    Result Proceed to
    DTCs are output A
    DTCs are not output B

    Result: 

    B 

    See step  16

    Result: 

    A 

    See step  10

  10. REFER TO DTC CHART 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  11

  11. CONDUCT CIRCUIT INSPECTION 

    Result

    Result Proceed to
    Malfunction not confirmed A
    Malfunction confirmed B

    Result: 

    B 

    See step  13

    Result: 

    A 

    See step  12

  12. CHECK FOR INTERMITTENT PROBLEMS 

    Refer to CHECK FOR INTERMITTENT PROBLEMS [06/2015 - ] 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  13

  13. IDENTIFY PROBLEM 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  14

  14. ADJUST AND/OR REPAIR 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  15

  15. CONDUCT CONFIRMATION TEST 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    END 

  16. CONDUCT BASIC INSPECTION 

    Result

    Result Proceed to
    Malfunctioning parts not confirmed A
    Malfunctioning parts confirmed B

    Result: 

    B 

    See step  18

    Result: 

    A 

    See step  17

  17. CHECK ECU POWER SOURCE CIRCUIT 

    Refer to ECU Power Source Circuit [06/2015 - ]

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  11

  18. CONDUCT PARTS INSPECTION 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  13

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