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Back Door Entry Unlock Function does not Operate [11/2015 - ]: Procedure

  1. READ VALUE USING TECHSTREAM (ENTRY BACK DOOR OPEN FUNCTION) 
    1. Connect the Techstream to the DLC3.
    2. Turn the power switch on (IG).
    3. Turn the Techstream on.
    4. Enter the following menus: Body Electrical / Smart Key / Data List.
    5. Read the Data List according to the display on the Techstream.
      SMART KEY

      Tester Display Measurement Item/Range Normal Condition Diagnostic Note
      B-Dr Opening Operation Back door opening operation / Long, Twice, OFF Customization status displayed -
      RESULT

      Result Proceed to
      Customize setting is Long or Twice. A
      Customize setting is OFF. B

    Result: 

    PERFORM CUSTOMIZE SETTING (Proceed to Customize Parameters) 

    Refer to CUSTOMIZE PARAMETERS [11/2015 - 06/2017]

    Result: 

    See step  2

  2. CHECK POWER DOOR LOCK OPERATION 
    1. When the door control switch on the multiplex network master switch assembly is operated, check that the doors unlock and lock according to the switch operation (Refer to OPERATION CHECK [11/2015 - ] ).

      OK

      Door locks operate normally.

    Result: 

    NG 

    REFER TO POWER DOOR LOCK CONTROL SYSTEM 

    Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2015 - ] )

    Result: 

    OK 

    See step  3

  3. PERFORM ACTIVE TEST USING TECHSTREAM 
    1. Enter the following menus: Body Electrical / Main Body / Active Test.
    2. Perform the Active Test according to the display on the Techstream.
      MAIN BODY

      Tester Display Measurement Item/Range Normal Condition Diagnostic Note
      Trunk and Back-Door Open Operate back door lock motor ON or OFF -

      OK

      The back door lock assembly unlatches when ON is selected.

    Result: 

    NG 

    REFER TO POWER DOOR LOCK CONTROL SYSTEM 

    Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2015 - ] )

    Result: 

    OK 

    See step  4

  4. READ VALUE USING TECHSTREAM (UNLOCK SWITCH) 
    1. Using the Techstream, read the Data List (Refer to DATA LIST / ACTIVE TEST [11/2015 - ] ).
      SMART KEY

      Tester Display Measurement Item/Range Normal Condition Diagnostic Note
      Tr/B Door Unlock SW Back door opener switch assembly (unlock switch) / ON or OFF ON: Back door opener switch assembly (unlock switch) pushed
      OFF: Back door opener switch assembly (unlock switch) not pushed
      • Displays whether the back door opener switch assembly (unlock switch) is on or off.
      • Use this Data List item to help determine if there is a switch malfunction when the back door unlock function does not operate.

      OK

      The Techstream display changes correctly in response to the operation of the back door opener switch assembly.

    Result: 

    OK 

    REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY) 

    Refer to REMOVAL [11/2015 - ] )

    Result: 

    NG 

    See step  5

  5. CHECK HARNESS AND CONNECTOR (BACK DOOR OPENER SWITCH ASSEMBLY - CERTIFICATION ECU) 
    1. Disconnect the T6 back door opener switch assembly connector.
    2. Disconnect the G86 certification ECU (smart key ECU assembly) connector.
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      T6-3 (B) - G86-27 (TSW5) Always Below 1 Ω
      T6-2 (L) - Body ground Always Below 1 Ω
      T6-3 (B) or G86-27 (TSW5) - Body ground Always 10 kΩ or higher

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

    Result: 

    OK 

    See step  6

  6. INSPECT BACK DOOR OPENER SWITCH ASSEMBLY (UNLOCK SWITCH) 
    1. Remove the back door opener switch assembly (Refer to REMOVAL [11/2015 - ] ).
      GTY693365Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Switch Condition Specified Condition
      3 (B) - 2 (L) No switch pushed 10 kΩ or higher
      3 (B) - 2 (L) Unlock switch pushed Below 1 Ω
      TEXT IN ILLUSTRATION

      *a Component without harness connected
      (Back Door Opener Switch Assembly)

    Result: 

    OK 

    REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY) 

    Refer to REMOVAL [11/2015 - ] )

    Result: 

    NG 

    REPLACE BACK DOOR OPENER SWITCH ASSEMBLY 

    Refer to REMOVAL [11/2015 - ] )