Portable Player cannot be Connected Manually/Automatically [09/2016 - ]: Procedure

1. Check if the portable player is registered as a connected device.
   NOTE:

   If a cellular phone is used as a portable player, it must be registered independently from the registration that is performed for the hands-free system.

   HINT: 

   Only 5 portable players can be registered.

   Result

   Result	Proceed to
   The portable player is registered as a connected device.	A
   The portable player is not registered as a connected device.	B

Result: 

B 

REGISTER PORTABLE PLAYER AS CONNECTED DEVICE 

Result: 

A 

See step  2

1. Check the connection condition between the portable player and navigation receiver assembly.

   HINT: 

   The portable player cannot be connected under any of the following conditions:

   • The portable player is connected to another device.
   • The portable player is connected to the navigation receiver assembly using the hands-free function.
   • The navigation receiver assembly has cleared the portable player registration.
   • The portable player is off.

   Result

   Result	Proceed to
   The portable player cannot be connected automatically.	A
   The portable player cannot be connected manually.	B

Result: 

B 

See step  4

Result: 

A 

See step  3

1. Check the automatic connection settings of the "Bluetooth" audio.
   1. Check that the "Bluetooth" connection is on.

      OK

      "Bluetooth" connection is on.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

TURN "Bluetooth" POWER TO ON 

Result: 

OK 

See step  4

1. Check the status of the portable player.
   1. Check that the portable player is not in standby mode.
   2. Check that the portable player is not connected to another device (headphones, etc.).

      OK

      The portable player is not in standby mode and not connected to another device (headphones, etc.).

   Result

   Proceed to
   OK
   NG

Result: 

NG 

TAKE PORTABLE PLAYER OUT OF STANDBY MODE AND DISCONNECT OTHER DEVICES (HEADPHONES, etc.) 

Result: 

OK 

See step  5

1. Check if the portable player can be connected manually/automatically to another "Bluetooth" audio compatible vehicle of the same model.

   OK

   The portable player can be connected manually/automatically.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

PORTABLE PLAYER IS NOT COMPATIBLE 

Result: 

OK 

See step  6

1. Remove additional devices which use radio waves.
2. Check if the portable player can be connected manually/automatically.

   OK

   The portable player can be connected manually/automatically.

   Result

   Proceed to
   OK
   NG

Result: 

OK 

END 

Result: 

NG 

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [09/2016 - 05/2019]  , or refer to  PROBLEM SYMPTOMS TABLE [05/2019 - ]