How To Proceed With Troubleshooting [12/2012 - ]: Procedure

Result: 

NEXT 

See step  2

1. Interview the customer and confirm the problem.

   Refer to PRECAUTION [12/2012 - ] 

Result: 

NEXT 

See step  3

Standard voltage

11 to 14 V

If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

HINT: 

A simple method to determine whether the battery is depleted is to operate the horn.

Result: 

NEXT 

See step  4

1. Check for DTCs and make a note of any codes that are output.

   Refer to DTC CHECK / CLEAR [12/2012 - ] 

   HINT: 

   When DTCs indicating CAN and/or LIN communication system malfunctions are output, repair the CAN and/or LIN communication systems before performing diagnosis.

   for CAN: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2012 - 10/2015] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2015 - ]

   for LIN: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2012 - ]

   Result

   Result	Proceed to
   DTC is not output. (Problem symptom cannot be confirmed or reproduced.)	A
   DTC is not output. (Problem symptom can be confirmed and reproduced.)	B
   Steering lock system DTC is output.	C

   HINT: 

   • When steering lock system DTCs are output, refer to Diagnostic Trouble Code Chart.

     Refer to DIAGNOSTIC TROUBLE CODE CHART [12/2012 - ] 

   • The steering lock system does not store past DTCs.

Result: 

B 

See step  6

Result: 

C 

See step  8

Result: 

A 

See step  5

1. Proceed to How to Proceed with Troubleshooting.

   Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2012 - 11/2013] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2013 - 10/2015] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2015 - 08/2016] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [08/2016 - 08/2017] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [08/2017 - ]

Result: 

NEXT 

See step  6

1. Proceed to Problem Symptoms Table.

   Refer to PROBLEM SYMPTOMS TABLE [12/2012 - ] 

Result: 

Fault is listed in Problem Symptoms Table. 

See step  8

Result: 

Fault is not listed in Problem Symptoms Table. 

See step  7

1. Proceed to Data List / Active Test.

   Refer to DATA LIST / ACTIVE TEST [12/2012 - ] 

2. Proceed to Terminals of ECU.

   Refer to TERMINALS OF ECU [12/2012 - 10/2015] , or refer to TERMINALS OF ECU [10/2015 - ] 

Result: 

NEXT 

See step  9

Result: 

NEXT 

See step  9

Result: 

NEXT 

See step  10

1. Clear the DTCs.

   Refer to DTC CHECK / CLEAR [12/2012 - ] 

2. Check for DTCs and make a note of any codes that are output.

   Refer to DTC CHECK / CLEAR [12/2012 - ] 

   HINT: 

   Perform the DTC output confirmation operation.

Result: 

DTC is not output. 

END 

Result: 

Steering lock system DTC is output. 

GO TO DIAGNOSTIC TROUBLE CODE CHART:  DIAGNOSTIC TROUBLE CODE CHART [12/2012 - ]