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Back Door Entry Unlock Function does not Operate [11/2018 - ]: Procedure

  1. CHECK POWER DOOR LOCK CONTROL SYSTEM 
    1. When the door control switch on the multiplex network master switch assembly is operated, check that the doors unlock and lock according to the switch operation.

      Refer to OPERATION CHECK [11/2018 - 10/2023] , or refer to OPERATION CHECK [10/2023 - 11/2024] , or refer to OPERATION CHECK [11/2024 - ]

      OK

      Door locks operate normally.

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    GO TO POWER DOOR LOCK CONTROL SYSTEM 

    Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2018 - 10/2023] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2023 - 11/2024] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2024 - ]

    Result: 

    OK 

    See step  2

  2. CHECK CUSTOMIZE SETTING (Back Door Opening Operation) 
    1. Connect the Techstream to the DLC3.
    2. Turn the engine switch on (IG).
    3. Turn the Techstream on.
    4. Enter the following menus: Customize Setting / Smart Key / Access.

      Smart Key / Access 

      Tester Display Description Default Setting ECU
      Back Door Opening Operation Function that sets the back door when the user is carrying the electrical key transmitter sub-assembly and presses the back door opener switch assembly (unlock switch). Long 00:Long, 01:Twice, 10:OFF Certification ECU (Smart key ECU assembly)

      Result

      Result Proceed to
      Customize setting is "Long" or "Twice" A
      Customize setting is "OFF" B

    Result: 

    PERFORM CUSTOMIZE SETTING (Proceed to Customize Parameters) 

    Refer to CUSTOMIZE PARAMETERS [11/2018 - 08/2020] , or refer to CUSTOMIZE PARAMETERS [08/2020 - 10/2022] , or refer to CUSTOMIZE PARAMETERS [10/2022 - 10/2023] , or refer to CUSTOMIZE PARAMETERS [10/2023 - ]

    Result: 

    See step  3

  3. READ VALUE USING TECHSTREAM (TR/B-DOOR UNLOCK SW) 
    1. Enter the following menus: Body Electrical / Smart Key / Data List.
    2. Read the Data List according to the display on the Techstream.

      Body Electrical > Smart Key > Data List 

      Tester Display Measurement Item Range Normal Condition Diagnostic Note
      Tr/B-Door Unlock SW Back door opener switch assembly (unlock switch) ON or OFF ON: Back door opener switch assembly (unlock switch) pressed
      OFF: Back door opener switch assembly (unlock switch) not pressed
      • Displays whether the back door opener switch assembly (unlock switch) is on or off.
      • Use this Data List item to help determine if there is a switch malfunction when the back door unlock function does not operate.

      Body Electrical > Smart Key > Data List 

      Tester Display
      Tr/B-Door Unlock SW

      OK

      The Techstream display changes correctly in response to the operation of the back door opener switch assembly.

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY) 

    Refer to REMOVAL [11/2018 - 02/2019] , or refer to REMOVAL [02/2019 - 10/2019] , or refer to REMOVAL [10/2019 - 08/2020] , or refer to REMOVAL [08/2020 - 12/2021] , or refer to REMOVAL [12/2021 - 10/2022] , or refer to REMOVAL [10/2022 - 10/2023] , or refer to REMOVAL [10/2023 - ]

    Result: 

    NG 

    See step  4

  4. CHECK HARNESS AND CONNECTOR (BACK DOOR OPENER SWITCH ASSEMBLY - CERTIFICATION ECU (SMART KEY ECU ASSEMBLY)) 
    1. Disconnect the R10 back door opener switch assembly connector.
    2. Disconnect the M7 certification ECU (smart key ECU assembly) connector.
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      R10-3 (UL) - M7-26 (TSW5) Always Below 1 Ω
      R10-3 (UL) or M7-26 (TSW5) - Other terminals and body ground Always 10 kΩ or higher

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

    Result: 

    OK 

    See step  5

  5. INSPECT BACK DOOR OPENER SWITCH ASSEMBLY (UNLOCK SWITCH) 
    1. Remove the back door opener switch assembly.

      Refer to REMOVAL [11/2018 - ]

    2. Inspect the back door opener switch assembly.

      Refer to INSPECTION [11/2018 - ]

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY) 

    Refer to REMOVAL [11/2018 - 02/2019] , or refer to REMOVAL [02/2019 - 10/2019] , or refer to REMOVAL [10/2019 - 08/2020] , or refer to REMOVAL [08/2020 - 12/2021] , or refer to REMOVAL [12/2021 - 10/2022] , or refer to REMOVAL [10/2022 - 10/2023] , or refer to REMOVAL [10/2023 - ]

    Result: 

    NG 

    REPLACE BACK DOOR OPENER SWITCH ASSEMBLY 

    Refer to REMOVAL [11/2018 - ]