Problem Symptoms Table [11/2018 - ]

WARNING: This page is about a different variant/trim than selected.

NOTE:

If the main body ECU (multiplex network body ECU) or electrical key transmitter sub-assembly is replaced, refer to the Smart Key System (for start function).

Refer to REGISTRATION [11/2018 - 10/2019] , or refer to REGISTRATION [10/2019 - 12/2021] , or refer to REGISTRATION [12/2021 - ]

HINT:

Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
Inspect the fuses and relays related to this system before inspecting the suspected areas below.

WIRELESS DOOR LOCK CONTROL SYSTEM

Symptom	Suspected Area	Link
Wireless control function and entry function do not operate.	Lighting system (INT)	Refer to All Door Entry Lock/Unlock Functions and Wireless Functions do not Operate [11/2018 - 02/2019] , or refer to All Door Entry Lock/Unlock Functions and Wireless Functions do not Operate [02/2019 - 10/2022] , or refer to All Door Entry Lock/Unlock Functions and Wireless Functions do not Operate [10/2022 - 10/2023] , or refer to All Door Entry Lock/Unlock Functions and Wireless Functions do not Operate [10/2023 - 11/2024] , or refer to All Door Entry Lock/Unlock Functions and Wireless Functions do not Operate [11/2024 - ]
	Power door lock control system
	External electrical waves
	Code registration
	Transmitter battery
	Harness or connector
	Electrical key transmitter sub-assembly
	Door control receiver
	Main body ECU (Multiplex network body ECU)
	Certification ECU (Smart key ECU assembly)
Wireless control function does not operate but entry function operates.	Electrical key transmitter sub-assembly	-
Only answer-back function does not operate properly.	Check customize setting (Hazard Answer Back)	Refer to No Answer-Back [11/2018 - 02/2019] , or refer to No Answer-Back [02/2019 - 12/2021] , or refer to No Answer-Back [12/2021 - 10/2023] , or refer to No Answer-Back [10/2023 - 11/2024] , or refer to No Answer-Back [11/2024 - ]
	Check customize setting (Wireless Buzzer Resp)
	Check customize setting (Wireless Buzzer Vol)
	Lighting system (INT)
	Lighting system (EXT)
	Wireless door lock buzzer
	Main body ECU (Multiplex network body ECU)
	Instrument panel junction block assembly
	Combination meter assembly
Only automatic lock function does not operate properly.	Perform operation check	Refer to OPERATION CHECK [11/2018 - 02/2019] , or refer to OPERATION CHECK [02/2019 - 08/2020] , or refer to OPERATION CHECK [08/2020 - 10/2023] , or refer to OPERATION CHECK [10/2023 - 11/2024] , or refer to OPERATION CHECK [11/2024 - ]
	Door courtesy switch circuit	Refer to Door Courtesy Switch Circuit [11/2018 - 10/2023] , or refer to Door Courtesy Switch Circuit [10/2023 - 11/2024] , or refer to Door Courtesy Switch Circuit [11/2024 - ]
	Main body ECU (Multiplex network body ECU)	Refer to REMOVAL [11/2018 - 02/2019] , or refer to REMOVAL [02/2019 - 10/2019] , or refer to REMOVAL [10/2019 - 08/2020] , or refer to REMOVAL [08/2020 - 12/2021] , or refer to REMOVAL [12/2021 - 10/2022] , or refer to REMOVAL [10/2022 - 10/2023] , or refer to REMOVAL [10/2023 - ]
Only illuminated entry function does not operate.	Perform operation check	Refer to OPERATION CHECK [11/2018 - 02/2019] , or refer to OPERATION CHECK [02/2019 - 08/2020] , or refer to OPERATION CHECK [08/2020 - 10/2023] , or refer to OPERATION CHECK [10/2023 - 11/2024] , or refer to OPERATION CHECK [11/2024 - ]
Only illuminated entry function does not operate.	Lighting system (INT)	Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2018 - ]
Only door ajar warning function does not operate.	Perform operation check	Refer to OPERATION CHECK [11/2018 - 02/2019] , or refer to OPERATION CHECK [02/2019 - 08/2020] , or refer to OPERATION CHECK [08/2020 - 10/2023] , or refer to OPERATION CHECK [10/2023 - 11/2024] , or refer to OPERATION CHECK [11/2024 - ]
	Door courtesy switch circuit	Refer to Door Courtesy Switch Circuit [11/2018 - 10/2023] , or refer to Door Courtesy Switch Circuit [10/2023 - 11/2024] , or refer to Door Courtesy Switch Circuit [11/2024 - ]
	Wireless door lock buzzer	Refer to REMOVAL [11/2018 - 08/2020] , or refer to REMOVAL [08/2020 - ]
Only panic alarm function does not operate.	Perform operation check	Refer to OPERATION CHECK [11/2018 - 02/2019] , or refer to OPERATION CHECK [02/2019 - 08/2020] , or refer to OPERATION CHECK [08/2020 - 10/2023] , or refer to OPERATION CHECK [10/2023 - 11/2024] , or refer to OPERATION CHECK [11/2024 - ]
Only panic alarm function does not operate.	Theft deterrent system	Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2018 - 12/2021] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2021 - 10/2023] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2023 - ]