How To Proceed With Troubleshooting [11/2018 - 12/2021]: Procedure

Result

Result: 

NEXT 

See step  2

1. Interview the customer to confirm the problem.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  3

1. Measure the auxiliary battery voltage.

   Standard voltage

   11 to 14 V (power switch off)

   If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

2. Check the fuses and relays.
3. Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  4

1. Using the Techstream, check for CAN communication system DTCs.

   Refer to DIAGNOSIS SYSTEM [11/2018 - 02/2019] , or refer to DIAGNOSIS SYSTEM [02/2019 - 10/2019] , or refer to DIAGNOSIS SYSTEM [10/2019 - 06/2020] , or refer to DIAGNOSIS SYSTEM [06/2020 - 08/2020] , or refer to DIAGNOSIS SYSTEM [08/2020 - 12/2021]

   Result

   Result	Proceed to
   CAN DTCs are not output	A
   CAN DTCs are output	B

Result: 

B 

GO TO CAN COMMUNICATION SYSTEM. Refer to  DTC CHECK / CLEAR [11/2018 - 02/2019]  , or refer to  DTC CHECK / CLEAR [02/2019 - 10/2022] 

Result: 

A 

See step  5

1. Clear the DTCs.

   Refer to DTC CHECK / CLEAR [11/2018 - 10/2023] 

   Body Electrical > Driver Seat > Clear DTCs 

   Body Electrical > Main Body > Clear DTCs 

2. Recheck for DTCs.

   Refer to DTC CHECK / CLEAR [11/2018 - 10/2023] 

   Body Electrical > Driver Seat > Trouble Codes 

   Body Electrical > Main Body > Trouble Codes 

   Result

   Result	Proceed to
   DTCs are not output	A
   DTCs are output	B

Result: 

B 

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [11/2018 - 10/2023]  

Result: 

A 

See step  6

1. Refer to Problem Symptoms Table.

   Refer to PROBLEM SYMPTOMS TABLE [11/2018 - 12/2021] 

   Result

   Result	Proceed to
   Fault is not listed in Problem Symptoms Table	A
   Fault is listed in Problem Symptoms Table	B

Result: 

B 

GO TO PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [11/2018 - 12/2021]  

Result: 

A 

See step  7

1. Operation Check

   Refer to OPERATION CHECK [11/2018 - 12/2021] 

2. Data List / Active Test

   Refer to DATA LIST / ACTIVE TEST [11/2018 - 10/2023] 

3. Terminals of ECU

   Refer to TERMINALS OF ECU [11/2018 - ] 

4. Inspection

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  8

Result

Result: 

NEXT 

See step  9

Result

Result: 

NEXT 

END