How To Proceed With Troubleshooting [08/2015 - ]: Procedure

VEHICLE BROUGHT TO WORKSHOP
Result

Proceed to

NEXT

Result:

NEXT

See step 2
CUSTOMER PROBLEM ANALYSIS
Result

Proceed to

NEXT

Result:

NEXT

See step 3
CONNECT TECHSTREAM TO DLC3*
HINT:

If the display indicates a communication fault in the Techstream, inspect the DLC3.

Result

Proceed to

NEXT

Result:

NEXT

See step 4

CHECK DTC AND FREEZE FRAME DATA*

HINT:

If necessary, record or print DTCs and freeze frame data.

Check DTC (Refer to DTC CHECK / CLEAR [08/2015 - 08/2019] , or refer to DTC CHECK / CLEAR [08/2019 - ] )

Check Freeze Frame Data (Refer to FREEZE FRAME DATA [08/2015 - 08/2019] , or refer to FREEZE FRAME DATA [08/2019 - ] ).

Result

Proceed to
NEXT

Result:

See step 5

CLEAR DTC AND FREEZE FRAME DATA*

Clear DTC (Refer to DTC CHECK / CLEAR [08/2015 - 08/2019] , or refer to DTC CHECK / CLEAR [08/2019 - ] ).

Clear Freeze Frame Data (Refer to FREEZE FRAME DATA [08/2015 - 08/2019] , or refer to FREEZE FRAME DATA [08/2019 - ] ).

Result

Proceed to
NEXT

Result:

See step 6

CONDUCT VISUAL INSPECTION
Result

Proceed to

NEXT

Result:

NEXT

See step 7

SET CHECK MODE DIAGNOSIS*

Refer to Check Mode Procedure (Refer to CHECK MODE PROCEDURE [08/2015 - ] ).

Result

Proceed to
NEXT

Result:

See step 8

CONFIRM PROBLEM SYMPTOMS

HINT:

If the engine does not start, first perform the "Check DTC" procedures and "Conduct Basic Inspection" procedures below.

Result

Result	Proceed to
Malfunction does not occur	A
Malfunction occurs	B

Result:

See step 10

Result:

See step 9

SIMULATE SYMPTOMS
Result

Proceed to

NEXT

Result:

NEXT

See step 10

CHECK FOR DTC*

Refer to DTC Check / Clear (Refer to DTC CHECK / CLEAR [08/2015 - 08/2019] , or refer to DTC CHECK / CLEAR [08/2019 - ] ).

Result

Result	Proceed to
Trouble code output	A
No code output	B

Result:

See step 12

Result:

See step 11

REFER TO DTC CHART

Refer to Diagnostic Trouble Code Chart (Refer to DIAGNOSTIC TROUBLE CODE CHART [08/2015 - 08/2019] , or refer to DIAGNOSTIC TROUBLE CODE CHART [08/2019 - ] ).

Result

Proceed to
NEXT

Result:

See step 14

CONDUCT BASIC INSPECTION

Refer to Basic Inspection (Refer to DIAGNOSTIC TROUBLE CODE CHART [08/2015 - 08/2019] , or refer to DIAGNOSTIC TROUBLE CODE CHART [08/2019 - ] ).

Result

Result	Proceed to
Malfunctioning parts not confirmed	A
Malfunctioning parts confirmed	B

Result:

See step 17

Result:

See step 13

REFER TO PROBLEM SYMPTOMS TABLE

Refer to Problem Symptoms Table (Refer to PROBLEM SYMPTOMS TABLE [08/2015 - 08/2019] , or refer to PROBLEM SYMPTOMS TABLE [08/2019 - 08/2022] , or refer to PROBLEM SYMPTOMS TABLE [08/2022 - ] ).

Result

Result	Proceed to
Malfunctioning circuit confirmed	A
Malfunctioning parts confirmed	B

Result:

See step 17

Result:

See step 14

CHECK ECM POWER SOURCE CIRCUIT

Refer to ECM Power Source Circuit (Refer to ECM Power Source Circuit [08/2015 - 08/2019] , or refer to ECM Power Source Circuit [08/2019 - 08/2022] , or refer to ECM Power Source Circuit [08/2022 - ] ).

Result

Proceed to
NEXT

Result:

See step 15

CONDUCT CIRCUIT INSPECTION

Result

Result	Proceed to
Malfunction not confirmed	A
Malfunction confirmed	B

Result:

See step 18

Result:

See step 16

CHECK FOR INTERMITTENT PROBLEMS

Refer to Check for Intermittent Problems (Refer to CHECK FOR INTERMITTENT PROBLEMS [08/2015 - ] ).

Result

Proceed to
NEXT

Result:

See step 18

CONDUCT PARTS INSPECTION
Result

Proceed to

NEXT

Result:

NEXT

See step 18
IDENTIFY PROBLEM
Result

Proceed to

NEXT

Result:

NEXT

See step 19
AJUST AND/OR REPAIR
Result

Proceed to

NEXT

Result:

NEXT

See step 20
CONDUCT CONFIRMATION TEST
Result

Proceed to

NEXT

Result:

NEXT

END