How To Proceed With Troubleshooting [08/2021 - ]: Procedure

Result

Result: 

NEXT 

See step  2

1. Measure the battery voltage with the ignition switch off.

   Standard voltage

   11 to 14 V

   If the voltage is below 11 V, replace or recharge the battery before proceeding.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  3

1. Refer to the navigation system or audio and visual system.

   w/ Navigation System: Refer to DTC CHECK / CLEAR [08/2019 - ]

   w/o Navigation System: Refer to DTC CHECK / CLEAR [08/2019 - ]

   Result

   Result	Proceed to
   System is normal	A
   Navigation system is abnormal (w/ Navigation System)	B
   Audio and visual system is abnormal (w/o Navigation System)	C

Result: 

B 

GO TO NAVIGATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [08/2019 - ] 

Result: 

C 

GO TO AUDIO AND VISUAL SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [08/2019 - ] 

Result: 

A 

See step  4

1. Use the Techstream to check if the CAN communication system is functioning normally.

   Refer to DIAGNOSIS SYSTEM [08/2021 - 08/2022] , or refer to DIAGNOSIS SYSTEM [08/2022 - ]

   Result

   Result	Proceed to
   CAN DTC is not output	A
   CAN DTC is output	B

Result: 

B 

GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [08/2019 - ] 

Result: 

A 

See step  5

1. Check for DTCs and note any codes that are output.

   Refer to DTC CHECK / CLEAR [08/2021 - ] 

2. Clear the DTC.

   Refer to DTC CHECK / CLEAR [08/2021 - ] 

3. Recheck for DTCs. Try to prompt the DTC by simulating the original activity that the DTC suggests.

   Result

   Result	Proceed to
   DTC is not output	A
   DTC is output	B

Result: 

B 

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [08/2021 - ]  

Result: 

A 

See step  6

1. Refer to the Problem Symptoms Table.

   Refer to PROBLEM SYMPTOMS TABLE [08/2021 - ] 

   Result

   Result	Proceed to
   Fault is not listed in Problem Symptoms Table	A
   Fault is listed in Problem Symptoms Table	B

Result: 

B 

ADJUST, REPAIR OR REPLACE IN ACCORDANCE WITH PROBLEM SYMPTOMS TABLE 

Result: 

A 

See step  7

1. Data List / Active Test.

   Refer to DATA LIST / ACTIVE TEST [08/2021 - ] 

2. Terminals of ECU.

   Refer to TERMINALS OF ECU [08/2021 - ] 

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  8

Result

Result: 

NEXT 

See step  9

Result

Result: 

NEXT 

END