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How To Proceed With Troubleshooting [08/2013 - ]: Procedure

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  1. VEHICLE BROUGHT TO WORKSHOP 

    Result

    Proceed to
    NEXT

    Result:  1

    NEXT 

    See step  2

  2. INSPECT BATTERY VOLTAGE 
    1. Measure the battery voltage with the ignition switch off.

      Standard Voltage

      11 to 14 V

      If the voltage is below 11 V, replace or recharge the battery before proceeding to the next step.

      Result

      Proceed to
      NEXT

    Result:  1

    NEXT 

    See step  3

  3. CHECK COMMUNICATION FUNCTION OF CONTROLLER AREA NETWORK (CAN)* 
    1. Use the Techstream to check if the CAN communication system is functioning normally.

      Result

      Result Proceed to
      CAN DTCs are not output A
      CAN DTCs are output B

    Result:  2

    GO TO CAN COMMUNICATION SYSTEM:  HOW TO PROCEED WITH TROUBLESHOOTING [08/2013 - ] 

    Result:  1

    See step  4

  4. CHECK FOR DTC* 

    Refer to DTC Check / Clear.

    Refer to DTC CHECK / CLEAR [08/2013 - ] 

    1. Check for DTCs and note any codes that are output.
    2. Clear the DTCs.

      Powertrain > Cruise Control > Clear DTCs 

    3. Recheck for DTCs. Try to reproduce the DTCs by duplicating the conditions indicated by the DTCs.

      Powertrain > Cruise Control > Trouble Codes 

      Result

      Result Proceed to
      DTC does not reoccur A
      DTC reoccurs B

    Result:  2

    GO TO DTC CHART:  DIAGNOSTIC TROUBLE CODE CHART [08/2013 - 04/2014]  ,  DIAGNOSTIC TROUBLE CODE CHART [04/2014 - 08/2016]  ,  DIAGNOSTIC TROUBLE CODE CHART [08/2016 - ]  

    Result:  1

    See step  5

  5. PROBLEM SYMPTOMS TABLE 

    Refer to Problem Symptoms Table.

    Refer to PROBLEM SYMPTOMS TABLE [08/2013 - 08/2016] Refer to PROBLEM SYMPTOMS TABLE [08/2016 - ] 

    Result

    Result Proceed to
    Fault is not listed in Problem Symptoms Table A
    Fault is listed in Problem Symptoms Table B

    Result:  2

    See step  7

    Result:  1

    See step  6

  6. OVERALL ANALYSIS AND TROUBLESHOOTING* 
    1. Terminals of ECU

      Refer to TERMINALS OF ECM [08/2013 - 08/2016] Refer to TERMINALS OF ECM [08/2016 - ] 

    2. Data List / Active Test

      Refer to DATA LIST / ACTIVE TEST [08/2013 - ] 

      Result

      Proceed to
      NEXT

    Result:  1

    NEXT 

    See step  7

  7. ADJUST, REPAIR OR REPLACE 

    Result

    Proceed to
    NEXT

    Result:  1

    NEXT 

    See step  8

  8. CONFIRMATION TEST 

    Result

    Proceed to
    NEXT

    Result:  1

    NEXT 

    END